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January 2023 by Dana Nedab
I think you guys should train employees a little better. I want you to know that a few days before Christmas my fiance went into your store looking to buy me a pair of uggs. As many know a woman's 8 is hard to find this time of year. He went back to your store three or four times and your associate came out with a pair saying these are new.... They are also mens... How would she respond to opening mens shoes on Christmas? Thankfully the boot is not terrible, however a men's 8 is a bit bigger than a females when he did not want to buy a 9 in the boot I asked for almost for the same reason. This purchase happened wednesday the 21st. The girl had a baseball cap on and if you guys still go by commission id say she should not get this one. I waited for a pair of uggs for a long time. I suggested he go to Journey's. Ive shopped with you guys since I was a kid. This will most likely be the last due to Money being more important than a customer. Im gunna post proof of the sneaker she gave me fiance to prove it's a men's shoe. Over the years I have spent thousands in journey's stores but because of your employees choice to take advantage of someone who didn't know better. I will be ending this relationship over 100-200 dollar lie. Nice.
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September 2022 by Princess_
Walked in. No one else within the store. Two people located behind register- made eye contact, said nothing. One girl left and the other proceeded to greet the next two women who entered the store and ask if they needed help although I had been in there for 5 minutes longer. Horrible customer service. Customer service is everything and they lack it. I won’t shop here again. Another employee asked me towards the end if I needed a size for my daughter. I declined because I wasn’t interested in continuing to shop there.
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June 2022 by Princess_ Mainly
Walked in. No one else within the store. Two people located behind register- made eye contact, said nothing. One girl left and the other proceeded to greet the next two women who entered the store and ask if they needed help although I had been in there for 5 minutes longer. Horrible customer service. Customer service is everything and they lack it. I won’t shop here again. Another employee asked me towards the end if I needed a size for my daughter. I declined because I wasn’t interested in continuing to shop there.
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September 2021 by Mister Burke
One of my favorite stores, I bought two pairs of feet and got like 30$ off some nice pairs of shoes. The staff also looked out for me during the holidays.
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September 2021 by Sabrina W.
Shout out to the young man who helped my brother pick a birthday gift for me. I love my Crocs!!! And the socks to match was a great added touch. I'm so happy with my gift. Thank you!
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March 2021 by Santi R.
The staff was friendly, many different varieties of sneakers that I no longer wear. Shopping with my youngest lol
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February 2021 by Mr. Burke
One of my favorite stores, I bought two pairs of feet and got like 30$ off some nice pairs of shoes. The staff also looked out for me during the holidays.
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January 2021 by Law Brown03
Thanks again for the great customer service finally found the boots bn looking for!!!!???
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April 2020 by Maurice Youmans
Wife loves this place
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December 2019 by anna and jadyn
SO HELPFUL!!!!!!!!! Jordan, one of the co managers was super awesome and helped so much!!!! never gave up on our situation. all the workers really really friendly and i really appreciate them helping me even though it was confusing.
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December 2019 by Everett Stuart
Got my wife's Vans from there