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January 2024 by Gabrielle Warakomski
Terrible, low quality service and lower quality customer service.Unreliable work and lazy service cost my mother thousands of dollars over the course of December.For every problem “fixed” with the car two more things would break with the “final” issue being a faulty part put in by the company themselves.Additionally, the price will jump by a few hundred/thousand with every phone call received. No empathy from the workers, the younger workers are avoidant and hide behind the larger boss who is equally rude.Their lack of skill and efficiency caused an immense amount of stress for my mother with disability issues. While some harsh words were thrown from her end, there is no excuse for such poor service.I am embarrassed she had gotten her car broken here more than fixed, sad she felt she got pushed to her limit and disgusted at the overcharged prices to not do their job.Genuinely would recommend doing research into other places in the area and if you have the unfortunate situation where you have to come to this location, be sure to bring a witness along so they have less of a chance to rip you off.Additionally, Midas is a chain and I would suggest taking the name of the employees who work on your car so any issues can be properly reported to someone who will hopefully assist you properly.However, if this location is an indicator to the quality of Midas as a whole, you have better luck buying parts and following a YouTube video.
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December 2023 by Matthew Paglia
Bottom of my Jeep was completely rusted out, brought it to Firestone first who quoted me $600 to fix it but ended up not being able to do it. Took my car here and within an hour they were able to torch off the bolts and fix the problem for $50!!! Great service go here for any issue big or smallService: Exhaust
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November 2023 by Marvin Patrick Gray
Visit just in case the authorized dealer of your car has a far appointment.
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November 2023 by Ruth Reppucci
Great experience! Everyone was very friendly. They fixed what was wrong with my car in a timely manner. Didn't try to sell me anything I didn't need and gave me a very good price. I would recommend this to anybody looking for a mechanic.
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November 2023 by Tammy Lombardi
This Midas is a great place to go to for all of your vehicle services. They are very friendly and honest which is hard to come by these days when it comes to mechanics. We've been going to this location for over 20 years!
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November 2023 by Cielo Lizasuain
They were very professional and knowledgeable about what they were doing.
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September 2023 by Dj McNulty
Good experience, great service had all 4 brake pads & rotors changed in a bit more then an hour
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September 2023 by Julian Duz
I’ve been going to Midas for about a year now and have had a positive experience since my first visit. They ensure a positive experience with kind staff members and great prices. I love the affordability of everything there. They really make me feel comfortable when it comes to repairing my car, and I know nothing will go wrong when driving out of Midas.Services: Tires
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August 2023 by Aaron D.
Worst experience ever. Don't recommend unless you want to be charged an arm and a leg.
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August 2023 by Glenn Parkins
I called for information. They were professional and answered my questions to my satisfaction.
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July 2023 by David Kelly
Walked in for an oil change. Fast, fair and no hidden add-one to drive the price up.
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July 2023 by Drasko S.
Very friendly and quick, went there few times (without an appointment) and they actually got me in real quick, not time waisted... Definitely recommend and would go back as well...
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April 2023 by Jeannie
On April 24, 2023 I brought my 2008 Jeep Grand Cherokee to MIDAS MILFORD located at 254 Old Gate Lane, Milford, CT; This was my very first time going to Midas of Milford. A very dear friend of mine recommended them to me as I was not happy with my current vehicle service provider. I go to the front desk, explain the issues about the Jeep to Jim. Jim listened to me and wrote down all the issues and said he would check them thoroughly and would let me know. I had someone pick me up so I could go about my busy day. Jim calls me to let me know what’s going on, he advises me what needs to be done and how much it would cost. I found this phone call to be extremely professional, which is something I am not used to with my other/old service provider. Jim’s price was very reasonable, so I told him to please go ahead and start the work. When the car was ready, Jim once again went over everything with me in detail. I can’t thank Jim and his staff enough for there; honest work and dedication, FIVE STARS PLUS Thank You. If you looking to have work done on your vehicle/s please give Midas Milford a call, Trust me you won’t be disappointed. From start to finish they kept me informed and did an EXCELLENT job the First Time. Best Crew Ever!!! HIGHLY RECOMMENDED!!! We Will Be BackFrank & JeannieServices: Auto engine diagnostic
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April 2023 by Jeannie P.
On April 24, 2023 I brought my 2008 Jeep Grand Cherokee to MIDAS MILFORD located at 254 Old Gate Lane, Milford, CT; This was my very first time going to Midas of Milford. A very dear friend of mine recommended them to me as I was not happy with my current vehicle service provider. I go to the front desk, explain the issues about the Jeep to Jim. Jim listened to me and wrote down all the issues and said he would check them thoroughly and would let me know. I had someone pick me up so I could go about my busy day. Jim calls me to let me know what's going on, he advises me what needs to be done and how much it would cost. I found this phone call to be extremely professional, which is something I am not used to with my other/old service provider. Jim's price was very reasonable, so I told him to please go ahead and start the work. When the car was ready, Jim once again went over everything with me in detail. I can't thank Jim and his staff enough for there; honest work and dedication, FIVE STARS PLUS Thank You. If you looking to have work done on your vehicle/s please give Midas Milford a call, Trust me you won't be disappointed. From start to finish they kept me informed and did an EXCELLENT job the First Time. Best Crew Ever!!! HIGHLY RECOMMENDED!!! We Will Be Back Frank & Jeannie
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March 2023 by Teri B.
Had our tires rotated and noticed that one side of our vehicle was done incorrectly. Went back the next day to get it corrected. Hats off to Jim for correcting the problem and refunding our money. Great customer service. We will be back!