CVS is a business that generally provides good customer service and helpful pharmacy staff, according to the reviews. The cashiers are described as "very nice," and the pharmacy technicians and pharmacists are "helpful and accommodating," even when they are busy. They are praised for taking the time to answer questions, resolve prescription issues, and find ways to save customers money on their medications. However, there is one criticism about the cleanliness of the shelves in the cosmetics section, which are described as "dirty" and "filthy." This could be an area that the business should address to improve the overall customer experience. Overall, CVS seems to be a reliable and convenient pharmacy option, with a focus on providing personalized and attentive service to its customers.
The Pharmacists and staff of CVS Pharmacy in Monroe provide consistently exemplary service to me and my family. The pharmacists are knowledgeable, patient, professional and go above and beyond. As a health care professional myself I too find our healthcare often difficult to navigate. The pharmacists have been so helpful... read full comment
March 2026
Your automated receptionist for the pharmacy is horrible. I just want to speak to a human!!
The people who work there are great tho.
January 2026
Do not pay with card or Apple Pay at this location. It takes a very long time to process any sort of card transaction due unstable internet. Always pay in cash when coming here. It’s crazy how I can’t quickly pay my items and just leave the store especially when I have other things to do.
