“Great experience! This is my 2nd time in this store. 1st to upgrade phones, 2nd was yesterday 12/5 to have a screen protector replaced & to purchase the WiFi service. Valentina was great. She was extremely courteous & knowledgeable throughout the process.”
“Wow. Just WOW! If I could give MORE than 5 STARS, I would. I wasn't originally planning on going to the verizon store, I was planning on going to another big brand store, but something told me to try here first. I am soooo glad I did.
I was instantly greeted when I walked in and I couldn't have asked for a better associate than John. Seriously, seek him out! He took his time explaining questions I had before I even asked them. He was patient, kind, well versed and funny. He helped me save money on my bill, my internet, streaming services and also helped me find the right phone and pricing for my son's first phone. There was absolutely no sales pitch or push. Just giving me solutions for why I came in and left me leaving with more discounts on things I was paying too much for. If you want a pleasant and easy experience, I wouldn't go anywhere else. Again....His name is John.”
“Sister shattered it. Apple Store couldn’t fix it. MT Wireless not only fixed the screen and installed a new battery, but basically gave us back a new phone. Kid happy, parent saved. “I got you” — and they meant it.”
10AM - 7PM
52 Pershing Dr, Derby
Mobile Phones
“Corey was amazing. He helped us get a refund from a Verizon mistake. Took a few hours in store but probably saved me day of phone calls. Used all the right words and was very knowledgeable and courteous. Will be recommending this location for anyone who does not get the customer service they think they should be getting at other locations! He worked hard for the customer.”
“Great service! I came in right before closing with an old terrible phone and left with a sparkling new one. They stayed late to help me out. Thanks Alex and Josh!”
“Place responded quickly on Facebook marketplace got the phone same day case screen protector and an activated line with it awesome definitely be back thank you for your help !”
“Came into the store to get myself a phone. The staff was great she helped me in choosing the right phone for me and helped me with setting it up as well. I have been to this store a few times and the customer service has always been great! Thank you!”
10AM - 7PM
228 S Main St, Newtown
Mobile Phones
“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”
“Though this store is often quite crowded, Jovani is my guy. Fast efficient, thorough, and totally capable. In the face of Att’s most annoying loopholes and policies he stays cool calm and collected. Thank you sir!”
“The staff of the AT&T store in Trumbull Mall are wonderful—helpful, courteous and highly professional. Kudos to Chase and Steve particularly. A lovely experience!”
“brought my nephews phone to get fixed and something eles broke in the process the owner not only ordered the part to fix it with no hassle after a couple days waiting and him paying express shipping the shipping company didn't send it he then gave us a loaner phone iPhone 15 till the part arrived what a great guy and even better customer service I wouldn't go any where eles come here for all your phone needs you won't regret it”
“Damian made our experience easy and helped relieve a lot of our stress. He was very kind and personable. He was knowledgeable and did everything he could to make sure we were satisfied. I couldn't be happier with his service and would come back to this location specifically because I know that Damian would go out of his way to make sure we receive the best service possible. I can’t thank him enough for giving such amazing customer service and going above and beyond. You're lucky to have such an amazing asset in your company.”
“I just going to say that the environment at this place it was pleasant. Staff are very friendly and helpful. Patrick and Christian give you the best customer service.”
“Such a pleasant experience today with Will and Krystal! They were very informative and handled our phone issue within minutes. Thank you guys so much we will definitely be back highly recommend Oxford Verizon. We felt welcomed from the start!”
“My brother in law and I stopped in at 10am as the store opened to upgrade our phones. Within minutes there were 5 customers in the store. Damon, the associate in the store, was incredibly calm, cool, collected and extremely professional and efficient in multi-tasking and handling every customer that was in the store on his own. I hope whoever owns this store and/or is the manager realizes what an asset Damon is to their operation. I’d travel out of my way to get the type of service Damon provided that day.”
“This store exceeded my expectations. The staff demonstrated great product knowledge, provided clear guidance, and delivered outstanding service. I would strongly recommend them to anyone looking for reliable phone solutions.”
“I want to Boost Mobile 1739 East Main Street. I met Jacob, A young man that works with a Boost Mobile. Very intelligent, he knows about cell phones He sold me a phone to meet my budget.. Very courteous and trustworthy. I will bring my business to.
Him I am very happy with my new cell phone. Thank you, Jacob. I will let my family know.
Of the service that I received there.”
“Vince was a pleasure to work with and very knowledgeable. Helped me find a promotion & showed me price breakdown’s. Great dude very professional. Other staff Cortland, Shaq, & Hakeem were very helpful and friendly throughout the process as well. Awesome branch , good guys over here.”
“Well I did a switch over online and I thought I completed my transaction but I didn't because I needed to do the transfer over so I had went into the office in Shelton on Bridgeport Avenue and the two beautiful lovely ladies there help me switch my phones over I couldn't switch my daughters over then because I didn't have her phone but she told me I can walk into T-Mobile and bring the phone and they will complete the switch over for me there”
“this place has been the best when it comes to customer service !!!!
Aj has helped me with everything when it comes to troubleshooting, billing issues and as well as explaining what's going on with my account. I advise people to go to this location instead of the east main location. This store has culture and the other is just people who doesn't want to be there. 10/10”
“Lanecha and Judith were great helped me with my iPhone transfer for my contacts they were such a great help great smiles and really cared to help. Suggest them to go to for help if needed ❤️❤️”
“I had an amazing experience at this T-Mobile store! From the moment I walked in, everyone was friendly, welcoming, and genuinely eager to help. The staff took the time to answer all of my questions, made the entire process smooth, and never made me feel rushed.
A special thank you to the managers, Alberto, Katherine and Manny. Their professionalism, leadership, and commitment to outstanding customer service really stand out. You can tell they care about both their team and their customers, and it creates a great atmosphere in the store.”
“The guy there is amazing, he's so cool and knowledgeable, always trying to help out his customers, I'm always pleased every single time I go to this branch, I hope this guy gets a promotion. But overall , I'm pleased with metros service overall 100%”
9:30AM - 7:30PM
2418 E Main St, Bridgeport
Mobile Phones
“Jacob was amazing,
I came in this morning for my yearly upgrade after my phone started to act up.
Jacob was so sweet and patient with me browsing the phones. He was understanding, knowledgeable and attentive all while juggling a steady stream of customers looking to pay bills in between.
He was very impressive and kind and
I highly recommend this location for phone related needs it seems to have the most outstanding team!!!!”
“I had an exceptional experience. Joe was incredibly helpful. He was patient and a fantastic problem-solver. I would go out of my way to use this Verizon store again.”