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January 2025 by Mike D
Had a really awful experience with Nutmeg Pharmacy. They were unfriendly, unprofessional and rude when I really needed their help. Not a place I’d return to for anything, let alone a prescription drug.
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January 2025 by David Cassenti
Great staff. Have had some minor issues with automatic refills, but much of the problem is related to the insurance companies trying to deny claims that have been valid for years. When issues do arise they are always quick to resolve them.
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December 2024 by Jan B
Never had any issues with RX. Staff is helpful.
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December 2024 by Samantha Wandling
Small pharmacy but does get back quickly if any issues. We've been going here for 3 years and regularly get medication. Friendly staff.
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September 2024 by Greg Chasko
This is the most inept pharmacy I have ever dealt with. Recently, they arbitrarily quintupled my co-pays. I switched to another vendor.
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March 2024 by Nicolette West
Excellent service! I love the small town, Pharmacy as they make the prescription filling experience hassle free
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January 2024 by Aaron G
I am disgusted with how I was treated at this pharmacy.I was acknowledged by a round male with a clip on tie. Upon giving him my name for a pickup, it was obvious the effort to check the knee high bin was too great. Minutes later he returns, sliding me a number on a piece of paper like some bizarre negotiation, "That's what this is going to cost you". the number was about 10 times higher than the generic, so I inquired about that, seeing as how I received a call from that very pharmacy telling me my generic prescription was partially filled and will be ready the next day. "we don't get that" he replied. "you don't get that now, or wont be getting that again?" I asked. His response obviously annoyed "we don't get that". Even though the person who called told me they did, and the pharmacist I spoke with previously told me they could get it with a days notice. I inquired about the partial fill the other pharmacist offered. Clip on said, "its going to take at least 10 minutes" . Sure, Ill wait. You better believe i stared at him the entire time.Upon his return with my partial fill, I asked him what I can do differently to better prepare before arrival to pick up my prescription. "nothing" he stated, "there is nothing you can do", "People chase this (eyeing me with a disgusted look)" He was implying that I was somehow abusing my prescription and he was on to me. "you can call and we'll have it and some other person chasing this will take it before you can get it".I let him know it was a pleasure speaking with him, he didn't feel the same.Previously I've struggled with this Pharmacy filling prescriptions where they've blamed my carrier (who had the error log and it was in fact on Nutmeg's side) and provided me false information "your insurance will not cover generic, only name brand" all due to high staff turn over and improper supervision and training.It's unfortunate, as in my household there are (sadly) 3 people requiring medications both regularly and ad-hoc. We would much rather support a smaller business than throw money at CVS but with this treatment, why would I return? Hell, I can fill this at Costco , munch on a $1.50 hotdog and pick up a new flatscreen.Do better Nutmeg, your clientele is aging out and you should be kind and unassuming to all your customers.To Clip-on, I hope you cry into the day old lo-mien you eat for dinner. Other people aren't the reason you are lonely.
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November 2023 by Jim Elkins
“World Class Facility”There’s nothing as convenient as having and using a local pharmacy for all of your prescription needs. The folks at the Nutmeg facility in Moodus / East Haddam Connecticut are all very experienced and professional and always greet you with a smile asking what can I do to help. I have been very impressed by a robotic unit called Phil that is able to take and package all of your cumbersome prescription medication’s into a daily / shifty container system that is filled once every 90 days and totally eliminate the requirement of the user to do this tedious task on their own and mitigated any mix ups on your meds that are taken in the morning or evening because they were already pre-sorted.I would strongly recommend that you give Nutmeg an opportunity to meet your prescription needs and find out exactly why they come so highly recommended.Have a great holiday season and bless you and your families.Jimmy “E” ?? ?? ??
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September 2023 by Cate Rossi
Polite people, knowledgeable pharmacy staff who takes their time to assist you. And, they deliver! How great is that? So done with CVS. Looong lines and wait times, and too many mistakes on meds lately to suit me.
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March 2023 by MM
Why are you hiring people that only have the capacity to say “uh huh” during a transaction?? How about a hey how are you? The lady behind the counter today looked like she was on something. ?
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January 2023 by Richard Watson
Can not get your medication.ordered over one week.Jason does not return call
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January 2023 by Gary D
Friendly place will go out there way help .
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December 2022 by Candice Westerman (Candi)
Very friendly and helpful staff.
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September 2022 by S.M Trib
Excellent service with FREE Delivery on everything! !!! as I use to use one of those "big box store" named pharmacy chains an they always took so long to approve or restock many of my scripts an would not deliver, switching over was so easy, Thank You Nutmeg for all your kind help!
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September 2022 by Barry Bernard
Nice friendly business. Seem to run into problems with prescriptions too often.
