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January 2024 by Lori Kiely
I, like many locals and visitors alike, love this shop! It definitely has a wide assortment of very creative, made in the USA items. That is one of the big draws for me. I gave it five stars because of the kind owner and the eclectic shop. But, to be honest, I would give it four stars due to one employee that does not seem to enjoy her job.This experience is based on two other occasions when I’ve been shopping while she’s been working.The off putting, rub you the wrong way attitude, is not appreciated.If I had to guess about the incident that happened with an another reviewer, my guess would be this was the same employee.I really do enjoy shopping here because of its unique and beautiful items. But, in the future, I will call ahead in hopes that the lovely woman (Marilyn) whom I recently met, will be working instead. Insuring a more pleasant shopping experience.Thank you again for the, made in the USA!
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November 2023 by Ana B.
Company of Craftsman is a beautiful store filled with a variety of handmade items. Some of the items are made by locals, others are a bit farther, but everything is America made! This store is in the center of the of the cutest town in Connecticut, Mystic. I didn't even know where to look when I walked inside, there were so many beautiful, unique peices. The cutting boards, and other kitchen tools are so tastefully made that I would keep them as decor. They have beautiful sterling silver jewelry, from earrings to bangles. There's some stunning pottery, as well as hand blown glassware. As expected most of the items are a bit pricey, but not outrageous. Their packaging is gift ready! You're sure to impress who ever is lucky enough to receive a gift from such a charming little store.
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April 2023 by Terry Lodmell
Love this store & especially the glass items.
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October 2022 by Katie N
I was called to the store to help my two aunts with a massive order they made- about $3k in total sales - as they needed help carrying it all to their car (this was on 10/9/22 at 5:30pm). When I got to the store, the women working there (older women with short straight grey hair in a bob hair cut) was extremely agitated and seemed stressed that my mom and I had walked in. I explained that I was my aunts niece and was there to help. The women working their said “please don’t make me cry” which I was confused by as I said it normally to her to ease her confusion. She continued to be extremely rude and act like an actual manic crazy person- saying things like “it’s company policy I can’t have any people in the store!” And “The store is closed please leave!” And “I don’t own the store so I can get in trouble…” to then saying “I’m the owner so I can close now”. She also told my aunt that she was “having the worst day of her life”….ok . I found this all very strange as you would think a normal salesperson would be happy and excited with a customer making a large purchase at a store you worked at.Additionally, the store closes at 6, but she closed 20 minutes early and kicked other potential customers out of the store when realizing my aunts were making a large purchase, and the other customers seemed confused as well.This women should not be working here as she made all of us and the other customers to feel extremely uncomfortable and unwelcome. If you are the owner (which I doubt she actually was) you should seriously consider removing this women from your store, or at the very least the weekend shifts as she clearly demonstrated that she can not handle the stress of running the store on busy weekend nights.To anyone going to Mystic, avoid this store at all costs, because while they may have nice things, this women running the register is extremely rude and doesn’t know anything about running a store or customer service. I have never been more motivated to write a negative review of my own so much so as this one women made me feel, and if I could give 0 stars I would. There are much better, similar stores in the same area you should bring your business too.
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July 2022 by Tracy Flynn
Such a neat place with the most interesting finds! The customer service is second to none! Very highly recommended!
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July 2022 by Linda A.
Heading to Mystic? This downtown gem is worth a visit. Various craftsmen/women have their crafts for sale here. The blown glass items are magnificent. As you walk the isles in this store you hear the "oohhs and aahhs" throughout. I bought a pair of beautiful unique earrings and my friend bought two glass pieces. There are many other items for you to see. Check it out!
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June 2022 by Ben Greenfield
Quality never goes out of style!
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March 2022 by Karen Ann
Wonderful shop full of unique and well crafted items, perfect place to find that special gift or gift yourself! The staff are always friendly and helpful, too.
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November 2021 by Jan R.
I love this store except that I had so many things in it that it took me forever to get through it. I would go back again to Mystic just to go to the store again. It was so many things that I found for gifts for my children and grandchildren. I had a really hard time deciding on what I wanted. Also the store is so full that I was afraid that I was going to break something but I didn't. I chose a couple of gifts for my sons and was very happy with my selections. Lots of unique gifts and crafts person made items.
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June 2021 by elechten
Most unfriendly and arrogant cashier at the store. Be prepare to deal with her if you speak with an accent and are not white.
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October 2020 by Deirdre Doering
Such a unique shop! Very interesting and nice pieces, staff is very friendly!
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July 2020 by Anita Romero
If you're a person of color you will be stared down until you leave the store. I was very disappointed with my experience here. The lady at the cashier was looking at us as if we were about to rob her store. There were other people in the store who were white and she didn't even bother to look at them. Other than that they have cool things.
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July 2020 by Morgan Dennison
The Company of Craftsmen employees are welcoming and kind. The shop is full of well made, unique items. They have gorgeous pottery, art, wood crafts and jewelry. This is my favorite store in Mystic. 6/5 stars always. Shop small!!
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June 2020 by Paul Francis M.
Loooooveeeee this store. If I was made of money I would have bought a bunch of their hand blown glass that they had for sale. I found a couple of nice small items for presents though. The, assuming owners, were super nice. I was mistaken for the brother with how my hair is looking right now which started a lovely conversation about how I use to come down to Noank on the weekends with my grandparents to ride on their sailboat.My gifts were placed in lovely boxes (will add pictures later) which I am thrilled about considering how fragile the contents are. Overall a nice little shop!
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March 2020 by Heather Brennan
Super cool place with super cool things.
