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October 2023 by Dr. Holly Silva
Store associate Seb was absolutely amazing!! She was helpful & patient in helping me make decisions regarding my purchase. I am THRILLED with the clothing I bought and look forward to returning to Fat Face in the future. THANK YOU Seb!!
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August 2022 by Frederick L.
Found a perfect fall pullover sweatshirt here. Purple. Sturdy construction and nice style. Staff very helpful. Never heard of the brand but will check them out again. Worth going in for a look around while you're in Mystic.
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June 2022 by Ana B.
FatFace is a British casual, street wear clothing store, for men, women and children. I've seen this store across several cities across Europe. Locally I've been to the FatFace stores in New Haven, Newport and in Mystic.While in the Mystic store recently, they treated shoppers to iced tea and cookies. I like the selection of items they offer. There's a nice variety of tops, jeans, skirts, dresses, leather wallets and purses, and more. However, the prices are very high, even for the most basic items. The items are good quality, but very similar items can be found at plenty of other retailers at a much more appropriate cost. I can't see myself purchasing anything here. While the store is in a vary attractive area, and it's always beautifully set up, staff is also very friendly and attentive, the items aren't anything unique, and similar items can be found in many other places. I simply can't recommend shopping here.
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April 2022 by Sharon Troisi
I love the store in Mystic, CT. Amanda was so helpful. I loved my new jacket and a snap fell out and Amanda was to the rescue!! Replaced my jacket even with me being out of state. Love their clothes. Will shop here again!!
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September 2021 by Amber Guido
Love the clothes here and woman at the counter was very helpful and informative. She was very sweet.
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September 2021 by nohoerdr
The most incredibly friendly attentive service I have experienced in years. On top of the merchandise the staff led by Kathy(who is TOP NOTCH!) make this a definite go to when in Mystic or even shopping online. They will do whatever they can to try to facilitate the customer. A+++ rating and I never write reviews.TY!:)Jeff
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November 2020 by Gwen Fargis
Love this store. Beautiful clothing. Have purchased a winter jacket and dress here-- I get lots of compliments on both. Also, the staff are beyond helpful and cheerful. Really love shopping here!
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September 2020 by Kathy Buschan
Beautiful and stylish clothing! I bought a sweatshirt for my son. They didn’t have the one I wanted in a large, so I bought a different one. The owner suggested that I contact the Newport store if I want to exchange it if they have the one I want. She was very helpful and polite!
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September 2020 by Chris Storer
FatFace is located on Mystic’s idyllic Main Street near the drawbridge on the ‘Groton side’ in the brand new, beautiful Central Hawk building. A small space, FatFace packs in a ton of great product for the entire family, and really wonderful, friendly staff. Had a great shopping experience with three kids, all of whom found nice, reasonably-priced apparel. If your in town don’t miss a chance to stop in to what surely is a new flagship store for Downtown Mystic.