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January 2024 by Brian Roberts
We stayed here the final night of our trip, thank goodness! The rooms are lovely and the mattresses are amazing!The 1st night we stayed at a Hilton Garden in NJ, WHAT A DISAPPOINTMENT! The mattresses were like cardboard. The next 2 nights we stayed in a Holiday Inn in NH. The mattresses were better, but still a disappointment.Grateful to have an awesome night's sleep the final night of our trip, at The Hyatt Place.
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January 2024 by Jennifer Raye-Mattero
All the staff members were helpful and welcoming. Highly
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January 2024 by Hannah Sugrue
As I'm work to make accommodations for guests ahead of my wedding this fall, I can't think of anyone more committed to hospitality and guest experience than the Director of Sales at Hyatt Place Mystic. It was so refreshing to work with Dana over the phone today after my initial inquiring regarding room block availability. Despite not having room blocks available, Dana stayed on the phone with me for an additional 15-minutes to provide alternative solutions in an effort to ease the stress that can often come with planning a wedding. Thank you, Dana! I look forward to visiting Hyatt Place and recommending my guests to do the same.
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January 2024 by Capt. Bryan E. Cooper
The staff is very polite, friendly, and accommodating.
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January 2024 by Erin Andryshak
Stayed 1 night.. very clean.. very nice
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January 2024 by Billy
Great big room and amenities. Breakfast area was good with great food. Only thing I want is a coat rack near the door of the room, other than that id stay here in a
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January 2024 by Ola B
Great hotel for families offering suites with refrigerator in the room and delicious hot free breakfast in the morning to feed your hungry
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November 2023 by Kristen
We just spent the night and unfortunately did not get any sleep because the light on the smoke detector was flashing every 8 seconds. We notified the front desk at midnight, who contacted maintenance and they said they’re working on the problem.We spoke to the front desk, who stated it was a safety issue and they would not offer any compensation.Be aware if you choose to stay at this hotel, the smoke detector light will be flashing the entire time. I would describe it as a bright white light on constant flash and lights up the whole room. I would not recommend and their recommendation was “to put a towel over my head”
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October 2023 by Louise Cho
Pros: great location, clean room, comfortable beds, good buffet breakfast included, free parking, dog friendlyCons: the couch in the room was very saggy and uncomfortable. It gave me a backache.Bottom line: I would recommend this property
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August 2023 by James Martin
The hotel is just down the street from Mystic Seaport and the aquarium. Easy drive into the downtown area. Rooms were really good, and free breakfast is always a plus. The first room we got was bext to the ice machine and we had to move.
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August 2023 by Tara E
Perfect stopover from Cape Cod to NY. Pet friendly. The rooms are exceptionally clean. The staff was very attentive. We didn't have kids with us, but the free breakfast was perfect for families. The location is ideal. Right off 95. Few minutes to historic Mystic and local attractions.
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July 2023 by Google user
Perfect stopover from Cape Cod to NY. Pet friendly. The rooms are exceptionally clean. The staff was very attentive. We didn't have kids with us, but the free breakfast was perfect for families. The location is ideal. Right off 95. Few minutes to historic Mystic and local attractions.
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July 2023 by Emily Mulla
We had a great stay at Hyatt Mystic. The hotel is comfortable and clean and our room was nice and spacious. Free breakfast was great and the outdoor heated pool and free wireless was a nice bonus. The best part of our stay was for sure the service, especially Zuleyka at the front desk! She was always there to answer our questions and help us out in any way she could! Thanks for the great stay!
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July 2023 by Nic Contreras
Nice size rooms. Very clean. Hotel staff was friendly and gave great recommendations for local restaurants and attractions. Within walking distance of the village, aquarium and seaport. 15 minute drive from Foxwoods and maybe 30 mins from Mohegan. Daily hot and cold breakfast buffet. Good value for family getaways.
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July 2023 by Jared Paul Rozborski
Hyatt Place Mystic is the only hotel you want to stay at in the Mystic Hotel District. The location is right off the exit, bypassing all Mystic Village and restaurant traffic. The staff always remembers Us by first name and books our favorite suite without needing to ask us. The breakfast buffet is the best breakfast buffet at any hotel in Mystic Connecticut and arguably the entire East Coast. Thank you Hyatt place Mystic for yet another stay. We look forward to our next kid free weekend with your beautiful property in August.
