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February 2024 by Andy Banach
can't comment on how well they clean anything because they wanted my credit card number before they would clean my items. didn't sound legit to me so i took my business elsewhere.
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September 2023 by Tracy Schmardel
I recently moved into the area and had 10 items that needed to be dry cleaned. I was notified that the items were ready and when I went to pick them up I was astounded!!! It cost me approximately $250.00 to have 11 ITEMS CLEANED!! UNACCEPTABLE!! They even categorized a dress a gown and charged me over $35.00 for that one item alone. I have had my clothing dry cleaned for over 30 years and have NEVER been charged this much in my life!! It’s unacceptable. I DO NOT RECOMMEND.
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August 2023 by E M Greaney
I brought in 2 comforters, 2 bed skirts, 3 valances, 2 shams. The bed skirts and valances all came back wrinkled. How do I put up wrinkled valances? This was inexcusable. These were custom made bedding. I have to iron out the wrinkles myself. I was shocked at the service. and it was expensive. Customers be careful.Services: Drapery & window cover cleaning
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August 2023 by Erika Hall
I brought a trench coat in for cleaning and pointed out where the stains were when I dropped it off. When I picked it up, the stains were still there. I called them up about this and was told to bring it back in for another cleaning. When it was done, the stains were still there. My husband was told that they don't use stain removing chemicals and that if we wanted that done we'd need to go somewhere else. I wish I was told that when I dropped it off the first time. I wouldn't have paid $24 and wasted so much of our time had I known that was the case.Service: Organic dry cleaning
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February 2023 by Carrie DiPrete
The staff at Pier cleaners are the most accommodating and knowledgeable. I started using Pier after having issues with 2 other dry cleaners. I am happy to say I have never ever had an issue with Pier. I love that if I I can’t pickup, my items will be added to a delivery route. Pier texts me when my items are ready. I think they are very professional!Services: Comforter cleaning
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February 2023 by sally knight
I dropped off a dozen or so little and cashmere sweaters, and they returned promptly; all that one met or exceeded my expectations… That one went to the cleaners with a bit of peppermint stick ice cream on the front, and it returned with the same thing in the same spot.They happily took the sweater back to the re-cleaned, but I have not yet picked it up.Everyone is always so friendly and helpfulServices: Special care fabric cleaning
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January 2023 by John Harenda
All dry cleaning on time and to the correct specs 100% of the time. Also, they go over and above as it relates to assisting with my small business, by providing consolidated yearly bills which I can write off!!!
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January 2023 by Melinda Benson
Best cleaner in town. Exceptional service. Pick up and delivery. My wardrobe doesn’t require as much dry cleaning as when I worked in a corporate environment, but when I have items that need dry cleaning, Pier Cleaners is my go to.Services: Delivery
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January 2023 by Bonnie Bonnie
I love the Mystic branch! Beth and her colleagues are clearly invested in this business. They are welcoming, efficient and professional. The store is always decorated for all holidays and is fun. I always feel uplifted and appreciated when I am there. Please continue to invest in these great employees. They are the face of your business and they represent you very well.Service: Special care fabric cleaning
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December 2022 by Ian Martin
Pier cleaners has always done a great job on my cleaning. They are reasonably price and offer free storage, which I appreciate. They also know my name, which always impresses me.Services: Laundry pick-up
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November 2022 by Ann-Marie
I love the pick up and drop off feature. I also have used them for sewing repairs. They fixed a zipper that I thought would needed to replace. When I go into the shop they are really helpful and friendly.Services: Delivery
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November 2022 by R L
I have been a customer of Pier Cleaners for several years. Always dropped off and picked up and they have done and exceptional job. Staff is friendly and professional, they just get it right. I finally decided to utilize the pickup and drop off service and they exceeded my expectations. The route manager Justin did and great job of getting me set up and explaining all the details. Mike my delivery person was outstanding even waiting an extra minute while I finished placing my item to be picked up in the big blue bag and as always the clothes dropped off were perfect. Thank you to the Pier Cleaning Team for making everything so convenient and taking pride in your work, it shows and appreciated.Services: Delivery
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November 2022 by Valerie Balkun
Pier Cleaners is a fabulous family run owned business. I mention family run as most often one of the owners greet you. The staff knows you by name too. I have been a customer for many, many years. Weekly for probably 20 years for my husband’s professional attire. Retired now we still drop off clothes occasionally. All to perfection when picked up. Drapes, sheers , comforters are handled with expert care. The attached laundromat is state of the art with full time attendants to answer any questions. During the height of Covid I utilized their pick up and delivery service.Full service, 10 ⭐️Services: Delivery
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November 2022 by Lois Galloway
Pier has provided an excellent service managing the laundering of our clothes. Everything is clean and fresh. The pick-up and delivery service is great. My days can be very busy and this is one task I don't have to worry about. Thanks Pier Cleaners!Services: Delivery
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November 2022 by Owen Hughes
Very well organized. Job done promptly and online notice worked well. The job itself was a "best effort" to remove a very old stain and didn't succeed; but they had warned me beforehand.Service: Eco-friendly cleaning