Advance Auto Parts, located at 180 E Main St in New Britain, is recognized for its fantastic customer service and knowledgeable team. Customers often highlight the helpfulness of staff members, particularly the store manager, who provides efficient service, such as battery installations completed in under ten minutes. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. In addition to products, the store provides free services like battery testing, oil recycling, and engine code scanning. Customers appreciate the option to order online for extra discounts and the convenience of in-store pickup. There is also the possibility of dropping off UPS packages with pre-printed labels. With a loyalty program called Speed Perks, shoppers can earn points toward discounts on store items and gas. Overall, Advance Auto Parts is a reliable destination for automotive needs, promising a great experience for repeat customers.
OMG, what saviors!! They were able to match our parts, know what we were talking about, and give advice. When they did not know, they admitted it, and told us to call so and so. Excellent service! 1000x than Autozone.
April 2024
These guys helped me out big time. Fantastic customer service and wonderful people. Specifically Miguel was great. He deserves a raise.
May 2023
FYI you can drop off packages for ups as long as they already have the shipping label. Besides that I’ve never needed to come into this store but it seems to have a lot of auto parts here.
