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November 2023 by Connie
I had a fabulous experience getting my car fixed at New Britain CarStar! They were so kind and helpful throughout the process. At the car rental store I realized I didn’t have my drivers license. I called CarStar and they searched my car and found it between the seats! When I picked up my car, it had been detailed and looked like it was off the showroom floor! They are top notch and a delight to deal with!!
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November 2023 by Melissa Dang
My car is restored to prior condition and i noticed they did fix something small that wasnt related to the accident but more of a window button issue and was very happy about that small detail they did a very good job beside having parts delayed, the work was very well completed and my car was clean as the day i bought it !!!
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November 2023 by Diane Smith
Excellent customer service. Handled everything efficently including getting rental car. Car looked like new!Service: Body & Trim
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September 2023 by JLS
Outstanding repair job and service from CarStar. I would definitely use them again!
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August 2023 by Heather Caserta
We had the best experience with CARSTAR! Very professional employees, customer service was excellent, car was spectacular when we picked it up! We received text messages about the progress of our car and when it would be ready! True professionals! Would definitely recommend bringing your car in! Great, honest people!
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August 2023 by Bill Chabot
Extremely helpful and prompt estimate for work required to my damaged vehicle. Worked well with my insurance provider to make sure everything was covered. Would highly recommend!
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July 2023 by Christopher Doucette
Excellent and kind service! I had an issue getting my old license plates off of my car due to rusted screws and John saw me the same day and was able to switch them out for me FOR FREE! Can't recommend this place enough. Will absolutely be going back.
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June 2023 by paul Skidmore
This place is great!!! the serves are amazing and they are so easy to work with, they even helped me to deal with my insurance company, who i fought with the entire time. they even helped me to find my car after my insurance company lost it . if i had to ever go through that again I'm defiantly using car star in the future !!! Thank you to car star and your staff for every thing!!!!!
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April 2023 by Ortenzia Romeo
I was very happy with the work done on my car. they were awesome to work with.Services: Body & Trim
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February 2023 by Dawa Romito
Amazing work. Came out better than before. Leo and staff made it a great experience.
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January 2023 by Martina Werner
Very happy with the service provided - Lisa and Leo were really helpful to get me through the repairsService: Body & Trim
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December 2022 by Dana Klemyk
Needed front bumper replaced on 2011 Kia Sportage. Work was exceptional. Very pleased.Service: Body & Trim
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November 2022 by emily gjuzi
My mom had gotten into her first accident and we were desperate to find a shop that wasn’t backed up. This was our option and although I had never been here before I’m glad I made the right choice ! Every staff member was professional, helpful, and pleasant to work with. They told us it would take up to 2 months to do repair and it actually took about a week to get the car back, it was so nice to hear the good news so early but again I’m glad they had told me it would take longer I can’t stand a place that sets you up. A special thank you to Leo who really made my feel at ease with this process. My mom is so happy and her car looks amazing !!
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October 2022 by matthew
Really great job! The car looks amazing, better than when I brought it in. Very nice and efficient, great communicationServices: Painting
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September 2022 by Jennifer Rau
Accident Repair services. Very professional. Took longer than anticipated due to pandemic/supply chain issues, etc. Kept me apprised of status. Performed services not part of original repair. Would highly recommend.Services: Steering & suspension repair
