I’ve been selling these purses for 3 years now they make my boutique extra special
February 2020
Super-stylish bags and superior customer service! I sent a note asking to purchase a new strap for my bag, and literally within 1 hr, received notice that a replacement was in the mail! Can't beat these bags on looks and functionality, and especially customer care. Thank you!
November 2019
I highly recommend this company for customer service. I recently bought a cute purse and before I even got a chance to use it, my 8 month old puppy had chewed through the pull and shoulder straps. Completely decimated them. I contacted the company and Nilda responded quickly sending me both replacement straps for free!!... read full comment
Joy Susan is a leader in the vegan leather handbag, jewelry and accessory markets. Over 22,000 customers, including small mom and pop boutiques, as well as multi-national stores, sell over 5,000 different Joy Susan products.