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February 2024 by Joanne steacy bogan
They are always hiding in the back with closed doors. Getting information or assistance is like pulling teeth. Makes you wonder why they work there if they give you as little help as they can to get by. Places are always empty,not one costumer the four times I've ever went to one of these places. I'm sorry but I'd never recommend a place with the type of employees they have to serve you. Guess I'm spoiled by knowledgeable,polite people who don't mind working with the customer.
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July 2023 by Azedine Kacimi
Not bad
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July 2023 by Felix Soto
Great service
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June 2023 by diana alvarez
The lady there was very helpfu!
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May 2023 by Josee Martin
Visited store 5-4-23 the girl there is just for decoration.
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February 2023 by Google user
I stopped in today and spoke with Sophie ( I hope) the spelling is correct. I am in the customer service field and she deserves a 10 of 5. She is a professional and represents the company isn an extremely positive light. I was recommended to come see her and know else at the store and I am so glad I did. She needs more recognition, promotion, and raise. Thanks again Sophie, you are the best. Kevin Evans
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January 2023 by Avaley Evans
I stopped in today and spoke with Sophie ( I hope) the spelling is correct. I am in the customer service field and she deserves a 10 of 5. She is a professional and represents the company isn an extremely positive light. I was recommended to come see her and know else at the store and I am so glad I did. She needs more recognition, promotion, and raise. Thanks again Sophie, you are the best. Kevin Evans
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January 2023 by paula gonzalez
Tmobile westfarms mall the worst costumer service, they don't want to be bothered.
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October 2022 by Louise Kasak
The young woman who helped me went above and beyond. It's nice to know that people like her are in bussiness
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October 2022 by Mable Allen
Store had a better supply of inventory than the other ones I visited
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August 2022 by Alicia Janine Lacotera
My visit at the location in New Britain on 976 Main Street was great. A guy named Michael helped me out and he was very informative, respectful and kind without being too pushy or careless of a customer's needs. Metro need more staff members like Michael at the other locations!!!!
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June 2022 by Adam Santoni
They never answer the phone for me very un professional
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March 2022 by Olga Milukiene
I bought my phone in February 2021.In March 2022 it stopped working.I did go back to look for help.I was accused why I chose this phone.The phone is so old,that is impossible to do anything.I was offered to buy the new phone.Disapointed...My phone isSamsung Galaxy A01.
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September 2021 by frank frank
A place with honesty and customer care. Representative Janely was very knowledgeable and honest with all of my questions. I had to look no further with finding the product I needed. Atmosphere was clean and felt professional. Not all Metro stores are alike or functions the same so this place deserves its five stars. Thank you Janely
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November 2020 by Angela pabon
Xiochi always helps me great attitude always smiling
