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March 2025 by Teddy Jackson
The merger with Bristol 1st credit union was an epic failure. What they told us what would happen didn’t work, had so many missing payments thx to their worthless system, but that’s not the worst part. 3 times in one month, the They took money from my checking account from some other user. How can a credit union make some money freaking mistakes like this? They need to be investigated how the hell can money be taken out of my account from another user? And to make things worse, they’re incompetent when I reported that they took money out from my account From somebody else’s name They told me in the branch that I had to go do it over the phone. When I called the phone number, they said The transaction is not posted yet. I have to wait until Its posted before they do anything. Even though I see it in my online banking, but that’s another story. When it officially posted I called them back like they told me to And I was told you can’t Do this over the phone you have to come into the branch Who the hell is running this place the Three Stooges?
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January 2025 by Cla 1984
The girl/woman in the drive thru amazing! Go inside & it’s hit or miss. Customer service inside is mediocre.
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December 2024 by KaNaya Morales
Nutmeg is a great bank! It always feels welcoming whenever I go inside and they always are helpful with any concerns I have with banking!
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December 2024 by Sabrina Ligeza
Always a pleasure banking at the NB location. Staff is very knowledgeable, helpful, and courteous.
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September 2024 by Heather Marquez (Moorcroft)
Great bank. Love the people and the amazing job they all do. Very helpful, kind and knowledgeable every time I call.
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August 2024 by Antonio
I do all of my banking at the New Britain branch everyone it’s always nice and friendly. I’ve never had a problem. I’ve been with them for over 20 years i’ve had three auto loans with them and the interest rates were pretty low. Wouldn’t change my banking for anyone.
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August 2024 by Chris Bruno
I've been with Nutmeg for over 20 years....they've treated my family & I VERY well over the years!
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March 2024 by Peter Igartua
This people aren't straight becarefull, use the big bank houses the employees are not good customer service either
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January 2024 by Jose Rosado
Daily spending limit is $500 and they refuse to up it I will be closing my checking account and going back to my old Bank I appreciate them so much now that I see how other Banks were operate.
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December 2023 by Josee Martin
Not very friendly people.
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November 2023 by Ailicec
In the past, I did business with this bank. Not a good experience. This bank is very shady. One of the things is If you do not pay your card bill on time they take it from your bank account. It occurred once, but never again. I'm so glad it's part of my past.
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July 2023 by Lilyyy Q
Worst bank ever, they always give me problems from charging me an over draft fee several times when I was OPTED OUT overdraft,they wouldn’t reverse their overdraft fee or explain why they even charged me and now completely freezing my account and not giving notice about it at all. Super inconvenient I can’t communicate with anyone at all.
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March 2023 by Justin Routhier
This bank is a joke. Run as far away as you can get. American Eagle FCU is an incredible alternative to this dumpster fire of a bank. (25 year member just got out! ?)
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July 2021 by SHARON MONTANEZ
Been w this Credit Union for 20 yrs & honestly ready to close my acct. & move on to another bank! 20yrs a FEDERAL STATE CHECK deposit 7 days ago & it still not cleared. Any other prepaid card would off been cashed it. Go figure
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July 2021 by Arlene Delbrey
Good place nice employees
