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January 2024 by Shaan Bukhari
This is the worst pharmacy in New Britain. People are slow, this lady was barely moving and looking around the window for my drug! Jeez, took me an hour to pickup
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January 2024 by Paulina Chwalek
Terrible customer service at the store.Pharmacy always short stuffed.
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December 2023 by saisha marie
It’s insane at the amount of time you need to wait in the line wether it’s inside or drive thru. It’s ridiculous. You’ll go specify the meds you’re picking up. They acknowledge and read it back and give you half the things you mentioned and cancel out the rest like why ? Nobody has time to argue with people over these things honestly. Friendly staff for sure and they’re making due with what they got but it’s honestly insane
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December 2023 by Julio Santiago
The drive thru is always closed and inside the store the lines are very longlong wait time and the pharmacy is never open 24/7 ?
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November 2023 by Jonathan Cruz
How ya gonna have folks schedule an OPEN available appointment for the Flu Shots but then tell me “oh you gotta wait in line but will have to reschedule cause we are busy” THEN WHY EVEN HAVE THE DAMN AVAILABILITY OPEN ? be there 15 min early but they had me waiting almost 40 mins!? Then ya never sent my damn prescription to CVS cause ya just horrible in general.. Worse Walgreens hands down!! Ya do this everyday and need some better service!!! Slowest individuals!’
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November 2023 by em c
Used to be 24 hours and apparently they fired their night pharmacist or they quit either way .. Waited in pharmacy line for 1 hour and 10 mins..one lady working the register in pharmacy. Don’t send your meds there unless you have time to wait
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November 2023 by Yvonne Astacio
Worst Walgreens in New Britain. I went in to pick up my daughter medication and the line was literally half way to the front of the store. I was in line for 45 min before I decided I was just going to leave. Came back another day and same thing they are super slow. Wouldn’t recommend to anyone
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October 2023 by Gwendolyn Strong
Don’t send your meds here unless you have no other choice. Sat in drive through for 20 mins just for them to close it with 4 cars infront of me and 3 behind. I go in and there is a line of 15 people literally the worst. Never again.
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October 2023 by Pato Macri
the worst attention. 57 minutes in line to pick up a remedy.
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September 2023 by Lynn Strong
Don’t send your meds here unless you have no other choice. Sat in drive through for 20 mins just for them to close it with 4 cars infront of me and 3 behind. I go in and there is a line of 15 people literally the worst. Never again.
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September 2023 by Kim Bisson
On hold for over an hour. Never answered. I hung up and called again and was told that they were closed. This Walgreens sucks all around.
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July 2023 by King of Angels
The actual store is great but the pharmacy is terrible.
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July 2023 by Jewel Merp
You can die quicker than get a prescription here. This pharmacy has you waste so much gas and time. 4 days of saying tomorrow and not having it when I show up.
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June 2023 by Laura P.
Use the pharmacy with caution and as a last resort. They have put me in withdrawal multiple times!have a notice that my refill was delayed "no action needed" AGAIN. So unless I take action it will not be ready after the half-hour+ wait. I'm currently on the phone waiting to be told they have "no clue" what happened that made it not get filled. This place is straight up dangerous, and if you have another option please take it. They are understaffed and poorly managed. I'm using the now 15 minutes I've been on hold to write this and there have been "more than 3 caller ahead" the whole time. I could have completed a college class in the amount of my time they have spent.
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June 2023 by JBCIC 2019
RIDICULOUS!!! the amount of time you wait in line through the drive through and inside for the pharmacy is insane. What is wrong with these people. My God, hire people!!! Talk about horrible customer service, and the people the have are slower than the tortoise! Come on! Curtis Jensen, Step it up! Stop being cheap, hire people and pay them good so they can stay. And Anna, red headed with glasses is so rude, she said in front of the entire line waiting to her coworker im taking one more customer and thats it I'm out. Shook her head like she dont care. She wasn't playing either, as soon as i got in my car she was walking out and got in her red bmw and drove off.