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November 2023 by Jamerra Moore
If I could leave zero stars I would. Please look at the ratings on this bank before joining. I went here to cash a check and they informed me they have to hold it for ten days before I get my funds. Bank of America and Citizens Bank do not operate like this. When you ask for a manager, there isn’t one available. When you ask for an explanation, they don’t have one. I wouldn’t bank with them if they were the last institution on Earth! Stick to Bank of America.
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October 2023 by L Cruz
They told me they are prohibited to provide bank statements- refused to assist with what is needed and could not provided why . They refused my service . When one representative assisted the other intervened and would not allow her to help and provided statements . I asked how to set up online account and they would not assist and advised the account holder cannot have power of attorney assist or anyone assist even though my grandmother is disabled and elderly w/ language barrier . Very rude and racist they . They wanted us out as soon as we entered . No greeting .
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October 2023 by Maria
The worse bank ever,this branch should be closed,terrible service.never again...new people with no experience at all, ..never back again..
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June 2023 by Suzanne Kowal
Pleasant employees. cashed a check . In and out quickly
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May 2023 by Suzi Kowal
Pleasant employees. cashed a check . In and out quickly
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April 2023 by Elizabeth Rosario
Great customer service! Thank you for going above and beyond
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January 2023 by Lorraine Fernandes
Wish I could give 0 stars. Absolutely horrible manager and customer service. Every time we come here it’s the worst experience. Very rude manager and tellers. We have never been treated in such a rude manner and simple problems don’t get solved! Treat people better and do better guys!
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September 2022 by Deandra Caez
I went to this branch for the first time to cash a payroll check and the Teller I had was a nice blonde polish woman and I wish I caught her name. She was so friendly and welcoming.
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March 2022 by Kay Coleman
I have been with this bank for over 10years and never had any issues until I deposited my money into the drive-up ATM. The machine took most of my money then didn't register the amount taken and stopped working. I went in to start a dispute and it's been over a month now and the provisional credit I did receive was reversed thanks to the investigator in Nebritian by the name of Teddy from the dispute team. So Mr. Air head Teddy feels that I am lying but he did not check any security cameras to validate my claims nor do he even know which machine I deposited my money into even though he was given all of this information beforehand. I provided Air head Teddy all of the pertinent data such as date/time of occurrence, machine used, and amount taken yet he refuses to fully investigate and he closed my case. I guess he enjoys sitting behind a computer and playing with people's livelihood. Also, be careful about using their ATMs as they do not own them, so if anything happens with your card or money trust and believe they will make you wait until the next service date to even attempt to look at the problem regarding the machine. DO NOT USE THIS BANK!!!! IF YOU HAVE TO DISPUTE ANYTHING THEY WILL MAKE YOU JUMP THROUGH HOOPS FOR YOUR HARD EARNED MONEY!!! I WILL BE CLOSING ALL MY ACCOUNTS!!! Also, this branch sucks!
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May 2021 by Jackie Mccc
The white man has very poor customer service.
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May 2021 by Sheron Mcinnis
Gossiping about customers
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May 2021 by kim 808
Horrible service.
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February 2021 by E Dre
The white man and white lady inside of this particular location are rude as hell! If you don’t want people to come to that branch, maybe you should update your times that you’re open and closed, on your website!
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July 2020 by Lus Ka
Tha brunch maneger can't handle a problem , also she is so rude and rising her voice on me when I ask for help?Very unprofessional and unpleasant person with bad/negative energy?
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May 2020 by Ania Szalona
Whenever i was at this location, i never had issues. The workers were always polite and friendly to me. The workers always took care of my concerns with no problem