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8AM - 4:30PM
239 Farms Village Rd, West Simsbury
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“I have only lived in West Simsbury for about 8 months, but every interaction I have had with either the Post Office or mail carrier has been great. Going into the post office, they have always been super helpful. My mail carrier is awesome. He doesn't try to stuff items in my mailbox.”
“I had very positive experience. Christie who was at the mail desk September 16, 2025 was professional, helpful, and had a positive attitude. Each patron who came in was treated in this way. It was nice to see an employee who has excellent customer service.”
“Staff is super friendly and helpful. Not sure why the staff that drop off mail can't see the address correctly and keep dropping us off mail for a different address. Please make sure staff know the difference because a Main St and North or South Main.”
“This postal office is generally pretty busy.
The customer service here is very good. I don't know why there aren't more employees up front when the line is long. But even the postmaster will come and help on some occasions.
They offer passport services here. And they have post office boxes for those who need them.
The next closest post offices are in Litchfield and Harwinton. Both are about 7 to 8 mile's away.”
9AM - 1PM 2 - 4PM
715 George Washington Turnpike, Burlington
Post Offices
“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”
“It’s a small post office but have always found customer service is excellent. I especially want to thank Sarah. She is a great employee and has always gone above and beyond to help the customers.”
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“My favorite and preferred post office to use. All three workers there are nice and funny. They greet me by name and ask how everything is going- every time. Sometimes it gets hectic but they handle it with ease. I oftentimes arrive with several large bags of packages that need to be scanned in and they take the time to do each one. Never had any issues or complaints. Will return always :)”