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March 2024 by Glenn
A few good people work here, but a lot of slackers and idlers too. They move at subsonic speed.Sometimes the lines are long and maybe only one teller is actually working. They will pose so you can admire their business casual attire.The worst B of A branch I have been in!They will flatter you. I just want to do business! I will try the downtown office.
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February 2024 by Anna “AnnaK” K
Insufficiently staffed
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July 2023 by Abdul Azizi
If you don’t have headache . Make account in BofA
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June 2023 by Hana Ali
Always ridiculously long lines. Been a BOA customer since college, but now looking to taking my $ elsewhere. Maybe a local community bank….
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March 2023 by Andrea Nikolic
Nice bank, just a bit slow in handeling customers.
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October 2022 by Sherry Bailey
I have been a 20 year advantage business customer at BOA and I asked the manager Rolando to help me get a cashier check for a timely business deal he refused and didn't even try. He did not speak to me when I walked in the bank. The lines are always to long with one or two tellers. The management staff is not pleasant or helpful to the needs of BOA customers. They have one female associate Maxzine who is awesome whenever she is working and she should be the manager. Disappointed
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September 2022 by Ashok Chaudhary
We went there on 09/03/2022 to open a bank account for my cousin who was on a foreigner visa. Eskedare was excellent, very polite, professional, helpful and made our experience so pleasant.
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September 2022 by Melbourne Sinclair
Fully convinced this branch is understaffed on purpose.
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October 2021 by xoHQox
Towed a car they had no business towing, was waiting on insurance to pick it up. Real nice. That's just another bill that needs to be paid on top of all 4 tires slashed. New haven is garbage and so is this bofa.
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October 2021 by Harleen Quarantine
Towed a car they had no business towing, was waiting on insurance to pick it up. Real nice. That's just another bill that needs to be paid on top of all 4 tires slashed. New haven is garbage and so is this bofa.
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September 2021 by 诗雨Shiyuu
My husband and I went in for a joint bank account change, but due to us being foreigners on visas, there were a lot of problems to process in the system. But the manager, two bankers (Jason and Brenda) made their best efforts to help us out, and were so polite, considerate and patient throughout the entire process. Not only were they trying to fix the problem in the computers, they also kept explaining and reassuring us along the way while they were doing the changes in the super complicated system. We felt such warmth and kindness from them, and wanna thank them for going out of their ways to help us and treat us so nicely. It was a Saturday late morning, when they could have gone off work at 12pm but they stayed and helped us. We were so so grateful and went home with our bank account fixed as joint. Thank you so much!
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August 2021 by Margarette M
Instructions are not clear for required documents. I came first time and inquire then come back to submit and hearing different stories. I wasted my time twice in a day during my off. Never in my life encounter a bank that is not accommodating. Don't even deserve 1star. I should have checked the reviews prior going to this location
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July 2021 by Brandon J
Cant cash a person check in my account even when i have thousands in there switching to wells fargo.. At least i can get a loan from wells fargo
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November 2020 by John Grenier
Not worth it. With ATMs and friendlier tellers elsewhere...why? I guess they don’t need my business?
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September 2020 by ingrid shannon
I never ever seen anything like it, try to call, you need account , other wise no answer ,all banks are closed, no information, For safety of employees, that is a joke, I am Trying to talk on a phone
