BENDER is a fourth generation family owned and operated company, born and raised in Connecticut, supplying innovative plumbing and HVAC parts and solutions since 1946. The showroom is amazing, described as bathroom heaven with everything you could possibly imagine for renovations and new construction. Customers find it easy to choose fixtures there. The customer service is consistently highlighted as outstanding, superior, and incredible. Staff members are courteous, professional, personable, helpful, efficient, amenable, friendly, and knowledgeable. They are responsive, provide immediate call backs, and make the process painless, fun, and effortless. Their attention to detail is noted, and they are competently bilingual. The company is commended for having employees who enjoy their jobs and do the work of two people. BENDER makes ordering and delivery effortless, delivering the smallest parts without a problem and even shipping supplies out of state. They also recommend excellent contractors for related services like shower glass installation and HVAC. Customers love shopping there, cannot recommend them enough, and are incredibly happy with the results.
Lots of variety and showrooms are fantastic. Salespeople are very knowledgeable and helpful.
September 2021
Stopped in for a simple replacement part. I'm not very plumbing savvy but the counter staff member was very nice and patient with me. Got just what I needed and saved a ton of money!
February 2019
Very nice place and staff. Did buy some things. Price was good,
