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November 2023 by Marco Garcia
Good coffee poor
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November 2023 by Steffanie Moccia
Ordered a bagel EXTRA cream cheese and I barely got enough cream cheese to cover one side or the bagel. Thethin layer of cream cheese they put on my bagel doesn't even cover the whole bagel, more than half of the bagel is DRY! If I wanted a dry bagel I would've asked for no cream cheese. Huge disappointment.
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September 2023 by Jonathan Rosario
This Dunkin Donuts it’s the worse ever. They don’t ware hair nets. They are rude disrespectful towards military veterans. This is not a corporate business. It’s a franchise with an incompetent manager and employees. Thugs work here. They will take your food and give it to someone else regularly. They will take away your appetite.
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September 2023 by Tessa Phillips
Came here in the evening, woman was sweeping and gave zero acknowledgment til she was done. Her young child was in the back cleaning and taking out garbage. She eventually came to counter sniveling and sickly coughing so my husband refused to get anything. I regretfully I still got one but I’ll not be coming back if she’s there.
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August 2023 by Sandra H
Burned my food and the coffee is
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July 2023 by F S.
The employees here were incredibly rude. When I went there for coffee, one of the employees treated me with an attitude, as if she was forced to work there. Additionally, the coffee they served me was among the worst I have ever tasted. Despite requesting hot coffee, it was disappointingly not hot at all. After this experience, I have decided that it will be my first and last time coming here for coffee. I strongly recommend that everyone avoids going there for coffee, as neither the staff possesses good manners nor do they know how to make
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June 2023 by Michael S.
Every time I come here it's understaffed and a long line. Totally mismanaged. One worker for this location is ridiculous. Yesterday I stopped here at 2:30 pm and they closed! This is the only D&Ds at YNHH
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May 2023 by Hamza Saleh
Miguel creates the vibe! Highly professional, friendly and always has the best recommendations! Definitely ask him about the top picks if you're stuck on the choices!
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April 2023 by Neisa Tasiana
Becca remade my drink and it was delicious. She was very understanding and I appreciated her taking the time out to listen to my complaint. Thanks again!
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February 2023 by Tab Darrow
Out of mayo poor customer service wrong bagel coffee is burned. Advertised as a done in, only one table no restroom and a big open floor plan.
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December 2022 by Delbra Wilson
When you're able to get service here, it's a great location. But their hours aren't good at all for people looking for hot coffee visiting the hospital.Coffee was fresh and the donut selection as well as sandwich es and other products are good.Because your location closed so early you shouldn't close your doors early. ??
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December 2022 by Jim G.
I generally like the employees here, but 3 of the last 4 times I've placed a mobile order around 6pm, I've come to find the store closed. If that's the new regular closing time, then management needs to update the main Dunkin' system so the app won't let mobile orders go through when the store is closed.
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October 2022 by robert Hoffman
Girl behind the register at terrible attitude and my bacon egg and cheese wake up wraps were hard as a rock
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September 2022 by Nicole Del Vecchio
Had to ask for more oat milk in the coffee. Had an initial sweet taste of mocha but after a few sips it’s obvious it was just a cold brew poured with barely anything else in it. Coffee tastes burnt
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August 2022 by Patti M.
The worst Dunkin' Donuts ever!! Yes they are running out of coffee donuts butter cream cups straws they are messing up your water. They can't get a simple auto right like the difference between butter and cream cheese. Milk in your coffee or black. If you ask for a bagel they give you a doughnut. These are just some of my experiences in the last few weeks. I do not recommend him going here if there's another Dunkin' Donuts near you go there. I complain to the district manager and the same cocky snotty people are still waiting on you. I brought my bagel back that was supposed to be toasted well with butter and the girl had an attitude . Then she says we still don't have a toaster. Well it's been three months it's time to get a new one. Worst Dunkin' Donuts in the greater New Haven area.
