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March 2024 by Jessica Santana
(March 24, 2024 11:11 am) I ordered through uber eats. Uber driver told me how dunkin worker got upset when asked to toast bagels and add whip cream to drinks.At first she said she already made them as to imply she couldn't remake the items. Then went ahead and "remade" them in agressive manner. Uber driver specified for whip cream to be added to BOTH drinks...worker added whip cream to ONE drink (very poor amount was added) and the presentation with the drink and overall order was terrible! Never ordering from this dunkin again. Absolutely ridiculous. As a former dunkin worker I know this is not how a customer should be treated...EVER! You should NEVER say you already made it! Just simply re-make the order.
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December 2023 by Tamara Clemon
On Friday morning December 8, 2023. I went to this Dunkin to obtain my small hot Caramel coffee light & sweet. While the employees were polite and attentive and service was quick. My coffee was barely hot keep in mind if Ice Coffee was my preferred order. I would of ordered that instead of cup of hot that was barely hot.
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November 2023 by Rich Connelly
They are serving day-old bagels, and they do not have a variety.Rude
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October 2022 by Nathan Green
It clearly says that the store closes at 8pm. When I get there at 7:35pm the person working ignores me standin there for about 5 minutes or so an then snudely says "we're closed" the signs says 8pm. She replies "I dont care what the closing says, we are closed"
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September 2022 by Peter Newman
This is a gas station/ oil change place no Dunkin’ here
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April 2022 by Kassandra M.
They made me wait for 15 minutes just for the snaack bacon and they were giving out food to folks that just got there. And all of them there are very slow workers and they are very rude.
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August 2021 by John Leavitt
30 minute wait for a cup of coffee
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July 2021 by Sandra Kadawu
Pricey avocado toast.
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July 2021 by Christopher Saints
Always have my fresh donuts just wished they were 24 hours
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July 2021 by Tyler Y.
The location is disgusting, orders are constantly incorrect and they are always out of products I don't understand how this location is still operating. Short staffed causes long waits
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June 2021 by Rey Diaz
Good place for all
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June 2021 by Eilonwy W.
Staff are doing their best at this Dunkin' Donuts in a very small Mobil gas station convenience store. The Dunkin' takes up at least half of the cramped c-store area, so you can't argue that it doesn't get enough emphasis. This place gets crowded very, very fast. It is a much more crowded and less snazzy environment than the Dunkins on the Merritt/Wilbur Cross rest stops. If you're stopping here for gas (one of the most expensive in New Haven), walking from a nearby motel, or bicycling Long Wharf and need your donut fix NOW, this is a Dunkin'. It will, with sufficient patience, provide you with a donut and coffee. If you have the option of getting your Dunkin' fix elsewhere, the one downtown on Church is not worse, and the fancy one out US-1 north, beyond the lift bridge, is much larger.
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May 2021 by Cory Anderson
James and Maria are great. See them every morning. Good service.
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April 2021 by Donnette Reid
Pleasant staff. Prompt service.
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March 2021 by vanessa thigpen
The person waiting on me was in a terrible mood which I pick up on an the service was slow
