About Quest Diagnostics New Haven Sherman Avenue - Employer Drug Testing Not Offered
Quest Diagnostics at Sherman Avenue in New Haven offers a range of lab testing services, including blood tests, urine samples, and COVID-19 antibody testing by appointment. The location does not offer employer drug testing. Walk-ins are accepted, but waiting times can vary; arriving early is recommended to avoid delays. The facility opens at 6:30 am, and patients who arrive early often experience prompt service. The staff, especially a technician named Jay, is highly praised for their professionalism, kindness, and ability to make patients feel comfortable, even those who are nervous or afraid of needles. Many reviewers highlight Jay's quick, efficient, and gentle approach, making blood draws less stressful. However, some concerns were raised about the lack of a receptionist and the absence of a designated area for urine sample collection, which can make the process more challenging for some. Overall, the experience at this location is positive, with friendly staff and efficient service, particularly for blood work. Patients are encouraged to arrive early to minimize wait times and to prepare accordingly for their tests.
When I went on Monday morning, having fasted. The door was locked. I waited with five other people until I had to leave to go to work. I tried calling a number that I found. They had no idea what to do and eventually hung up on me. I was very unhappy and had to reschedule the test for later in the week. What kind of nonsense... read full comment
November 2024
Worst lab experience ever. No way to call the office, no attendant, rude, had no record of appointment, lucky I had the confirmation email. Rat traps under the chairs,
October 2024
This location was closed and they still scheduled me for an appointment.
