The UPS Store in New Haven offers expert packing, shipping, printing, and a full range of services including a mailbox, notary, shredding, and faxing. It is locally owned and operated. Customers report having amazing experiences and note it is the best UPS with simply the best customer service. The staff is described as wonderfully helpful, extremely patient, extremely nice, and truly amazing. They are fastidious, outstandingly professional, understanding, and efficient, helping to navigate issues and making processes really enjoyable and extremely easy. Employees take time to walk customers through options, explain everything kindly and patiently, and ensure packages are appropriately handled. The store is noted for exceptional service where customers never feel rushed or uncomfortable. It is located near the Yale Book Store and Apple Store with free parking.
Excellent Service for shipping, personal, passport, notary, and business needs.
June 2025
The sales associate attended to me promptly proposing the best solution to return my packages
June 2025
I have nothing bad to say about this place! This is the best UPS with simply the best customer service! Robert was extremely patient and helped us with all of our shipping/return needs! He helped us navigate a minor issue and made the process really enjoyable! I will be back due to Robert’s outstanding professionalism!
