The United States Postal Service location at 50 Brewery St is highly appreciated by many customers for its friendly and helpful staff. Visitors often mention that the employees are pleasant, polite, and have a good sense of humor, creating a welcoming environment. Several reviews highlight the staff’s willingness to go above and beyond, such as searching for undeliverable packages and making pick-up easy. The location is also praised for its convenience, with many customers noting that they rarely experience long lines or wait times. The post office offers walk-in passport services, adding to its convenience. While some reviews point out past issues with delays and poor service, recent feedback indicates significant improvements in management and staff responsiveness. Customers have expressed satisfaction with the honest and attentive service they received, especially when resolving package delivery problems. Overall, this USPS branch is seen as a reliable and friendly place that many customers prefer for their mailing needs, enjoying the personal connections and consistent helpfulness of the staff.
The young woman behind the counter was more interested in giving me attitude than any semblance of customer service.
What a shame.
July 2026
While this location is sometimes understaffed I think, all the employees have been super kind and helpful to me, even going so far as to request a postal worker return to my house to drop off a package I had missed that needed signing! They work really hard to get through the line as fast as possible and really help everyone... read full comment
July 2026
Front clerk threw my drop off package into the outgoing bin through the opening behind him 😵 Hope the delivery goes through fine
