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July 2025 by Joao Bosch
This place is absolutely trash. The pharmacy at 88 York St has gone from bad to downright dangerous. I had surgery this morning, and my doctor sent in my meds at 7:30 AM so I could pick them up at 4 PM when I got out. Guess what? I got there and NOTHING was ready.
The woman working around 4 PM on 7/7/25, short hair black women , completely incompetent. She yell instead of whispers important medication info and that was with zero privacy, totally unprofessional and disrespectful. It’s a violation of privacy and HIPPA PRIVAC…and just plain lazy.
I left and called — and sat on hold for over an hour. That’s not just poor service — that’s ridiculous and neglectful. I even took a screenshot because I couldn’t believe the wait.
It’s now 5:12 PM, and I STILL don’t have my meds. That’s 10 hours since the prescription was sent. How is this even allowed? This staff is rude, careless, and clearly don’t care about people’s health. If you’re sick, recovering from surgery, or need real help — AVOID THIS PLACE AT ALL COSTS. They do NOT take your health seriously.
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April 2024 by Marilyn Aponte
Bad customer service
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February 2024 by Freddy zolanskii
They are very slow I came in waiting in line for prescription that I was told was ready only to be told that the prescription was gonna take 30 mins to be ready after getting to the front of the line
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February 2024 by Brian Wolfson
It’s no surprise most reviews are 1-star. This place is a mess. Did not receive my electronic prescription after multiple hours. Staff is unhelpful. Take your business elsewhere!
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August 2023 by Yadira
My doctor send a prescription for me on Friday at 6:30 pm they don’t have it ready after 1hr so I’ll wait until they told we’re are close in we’re going to be close for the weekend, so upsetting I was in such a horrible pain ..
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August 2023 by Google user
Please save yourself the headache and time wasted and send your prescriptions elsewhere. It’s incredible difficult to get in touch with anyone via phone. They are unhelpful in person as well. The Walgreens app doesn’t seem helpful at this location either. Update: the pharmacy staff are condescending! So that’s fun.
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July 2023 by Jordyn Hansen Burton
Please save yourself the headache and time wasted and send your prescriptions elsewhere. It’s incredible difficult to get in touch with anyone via phone. They are unhelpful in person as well. The Walgreens app doesn’t seem helpful at this location either.Update: the pharmacy staff are condescending! So that’s fun.
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July 2023 by Ketao WEN
horrible service. wanna buy children's motrin but locked, waited for half an hour but no one showed up
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June 2023 by MiChaela B.
I've visited this location for the past two years. Staff usually cannot be bothered to help. I recently tried calling to see if they have a particular item in stock. The staff member picked up the phone and immediately hung it up without answering. I tried calling back and the same thing happened. Seems like they'd rather not answer calls and help customers, and just pick up the phone so that it starts ringing. What a shame.
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June 2023 by Yadira Ayala
My doctor send a prescription for me on Friday at 6:30 pm they don’t have it ready after 1hr so I’ll wait until they told we’re are close in we’re going to be close for the weekend, so upsetting I was in such a horrible pain ..
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June 2023 by F S.
I had a disappointing experience shopping at a Walgreens store. They do not have public restrooms available, which made it difficult for my daughter and me during our visit. We were there to purchase some hair accessories, but my daughter needed to use the restroom. When I asked the staff for access to the restroom, they denied my request. As a result, we did not buy anything and left the store. It's unfortunate that larger businesses like Walgreens do not offer public restrooms, and because of this, I would not recommend shopping there.
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March 2023 by Anthony frezza
I always get good service on 55 Park Street
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February 2023 by Shanda C.
I'm from Middletown, CT, so with that being said I was shocked to see the amount of items that had security devices on them in addition to the items locked inside their cabinets. Apparently there's a theft issue in this area. Fast forward I did get ask for assistance from an associate in the health and beauty section. She was polite and helpful. I go to the register with a legit gift card for Walgreens, in which the cashier tells me that there is nothing on the card and I would need to add funds. To me this was quite strange considering I just checked the balance prior to entering the store. In my opinion, I think the cashier was trying to scam me for my card or wanting me to addd funds so she can pocket the cash. Considering the amount of people in line I just paid cash and kept the gift card and exited the store, I recommend the cashiers be watched more than the actual shoppers. I would probably give them another chance and will hope my next experience turns out more positive. Oh and by the way I wanted to do the survey and realized the scamming cashier never gave me my receipt. Unbelievable!
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December 2022 by soulfully o.
If there was another pharmacy in my area close to where I live, I would go there...the pharmacy techs or whoever answers the phone has a nasty attitude. I am not comprehending why or what's wrong with their staff, but I would not get my prescription filled at this location if I had another choice. The sad thing about me leaving this review is it will not get seen, and nothing will be done about the poor quality of service...the pharmacy tech probably will continue working without being reprimanded for his poor quality of customer no-service. It's a shame indeed!
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December 2022 by Neil Currie
Terrible customer service at the pharmacy
