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January 2024 by Alex L.
I always come to this store with extremely low expectations, and am still profoundly disappointed with every visit. I've never been to this Walmart and found everything that was on my shopping list - something is inevitably out of stock. This time, whole refrigerator cases at the back of the store were empty. Eggs? Nope. Yogurt? Not today. Food coloring? Try again next time. Deodorant? Hah, good luck. And, if there is something on the shelf, it's often disorganized; as just one example, the cake mix section on the last visit was basically a random jumble. Don't assume that the price on the shelf has anything to do with the item above it! As a bonus, on the last visit, there seemed to be a cart shortage - folks were scavenging in the trash-strewn parking lot, looking for something they could use to carry their groceries, because the total of three (!) carts near the door or inside were all broken. ("It's broken!", yelled one of the Associates, when I tried to take one of the three. Maybe one could, you know, do something about it, and take the broken carts to the back? Just an idea.) And yet, like an abused spouse, I still keep on coming back. Maybe it's because I don't want to drive 15 miles at 11pm to go get ibuprofen for my kid's fever. Or because the Walmarts that I've been shopping at a big chunk of my adult life - not here in Connecticut, but in other places - had their acts together. Or maybe it's because I'm an optimist, and deep down I expect that it might be better this time. But it never is.
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November 2023 by Latoya P.
Some workers have poor customer service and customers should not have to wait 20mins for employee to get a key that opens the item you want to get
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October 2023 by Misael D.
worker just talking and ignoring the placement of the cart if someone is trying to leave it very hard for them
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August 2023 by Desiree P.
Overall I like Walmart... This store is HORRIBLE though. I've said on multiple occasions they need to either shut down or just hire a whole new team... God forbid you need any help in one of the aisles..after looking ten minutes for an employee , they can't speak English... Forget about adding any funds to your prepaid card too because even though this is a MANDATORY training for employees...not even the shift supervisor, Juan, knows how to do it so the employee will just lie and say oh you have to do that at Money Services and it's closed. Lies. Don't bother with the self checkout either.. They won't pay much mind to you when they are busy with their phones. Unless of course, they think you're stealing... then you get ALL the attention.. Loss Prevention watching your every move, triple checks of your receipt, even counting your groceries
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July 2023 by Donna H.
HORRIBLE SERVICE. I ( white person ) was at the self checkout on 7/15/23 @ approx 4:30PM & accidentally double rang something & the supervisor (with dark full shoulder length curly hair & dark black framed glasses) on charge REFUSED to come fix the register. There were 4 employees milling about looking at their phones doing nothing. NONE would respond. I tried to flag her down the first time & was ignored. I asked her a second time as she was walking by & she looked at me and ignored me. A few minutes later I was able to get a different employee & she tried to delete it but was unable to, so she walked over the curly haired supervisor & I could see her look up at me and go back to her phone. Ignored. the employee stood there waiting for a response from her. She simply stood there playing with her phone. At that time I was fed up, saw another register open up & went over there. Problem solved. Since the corporate contact page is conveniently down, I will post it publicly. LOUSY EMPLOYEES BELONG AT HOME. They DEFINITELY should not be promoted to SUPERVISOR. This gal (or was it a guy? ) has a problem either with working or with certain customers and belongs in the back stocking shelves, not up front in a customer facing role and definitely not in a supervisory role. The self checkout is a place where you have to pay attention & assist customer. If you dont want to do that then get a different job. How she / he ever got promoted I'll never know. If it were me she would be immediately FIRED. This will probably be my last visit there. The other Walmart in my area who has very helpful employees will get my business. Step up your game New Haven Walmart.
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April 2023 by Fairy. M.
I ABSOLUTELY love this Walmart Super Center. I was shopping here when I lived in NY. When I went house hunting I made it my business to find a home that was close by and I did. It's been five years now and I STILL love it. The ONLY thing I would change are the hours. If I had it my way it would be opened 24 hours...
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March 2023 by Mike D.
Went here because I was in the neighborhood. I guess the store isn't that bad... but the people that shop there are slobs. There was shopping carts all over the parking lot, literally 1/2 of the spaces. I noticed 2 surveillance cameras in the middle of the lot supplied by the police department. Every cart I went to pick up had trash in it. The store itself isn't horrible, but I'd have to say the worst I've been in. Had to laugh... in the grocery area, the shelves are high, stuff on the top shelf are unreachable and I'm about 6'. I did notice that a lot of grocery items had no price or very hard to find
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July 2022 by Deshika B.
Absolutely not. I will never return to this location. Go anywhere else. It was dirty. Disorganized. Water all over the floor and piles of towels and paper towels just thrown about. Most of the freezer cases were empty or the lights were out. Food all over the clothing areas as well. Barely any fruit or vegetables, and what was available was moldy or damaged.Only about two registers open, and self checkout completely closed. No one available to help in the store and most employees ignore you.I regret going.
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March 2022 by Max E.
This is the worst Walmart ever. I wish I can give it 0 stars. it actually deserves -5. First off. the inside is DISGUSTING (that's a understatement )Second. their employees ALWAYS. Have attitudes,Especially if they have to do their job.Third. The employees don't even work. There's only ever one register open. There's never anyone to helpYou. And, the shelves are never stocked. You literally can't find anything. And there's always 500 boxes Of inventory that's never put out. Because again no one likes to work.And if you need to call regarding a problem with a food order, good luck with that you could get in touch with the president faster
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June 2021 by Heather W.
this place is THE BIGGEST DISASTER.Do not order pickup from them. You will never get it.