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September 2023 by Ashley Sharell
I love this place. Of course you’ll have those ppl who act crazy and entitled… i must say, the employees do handle it well. I appreciate them and all they do always ✨. Always ready to help. They have handled changes with grace.
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July 2023 by Virginia Soto
Great place! I was greeted at the door and helped immediately. I was Givin options and in details explained the pros and cons of each option and found an account best fit to my needs. The teller was patient,kind and tolerable of my teen silly kids! (Also a plus to have lollipops for the kiddos)
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April 2022 by Raven Shuler
I was just in there to cash a check from my employer. The Hispanic manager took my check to another worker and was whispering with each other as if it was a fake check. She then gives me a look and makes a phone call asking to verify my check. I offered to call my manager she told me no. Then when it’s “verified” she proceeds to count my money and throw it at me. Extremely freaking rude and will be calling corporate. Because this isn’t the first time i was treated that way
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July 2017 by TJ J.
My 16 year old daughter, trying to be self sufficient and gain some life skills, went to double check on the status of activating her new ATM card. She had done the activation process online initially, but because she's a minor, it was confusing as to whether or not it was activated. She went into the Whalley Avenue branch, had the old card, new card, ID and asked for help to verify activation. She used her manners, but was met with curt responses and an attitude and argumentative with her responses. SEVERAL times. Made my daughter very uncomfortable. Why wouldn't one try and help/guide a 16 year old when they are trying to be a responsible human being???? So disappointed.
