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November 2023 by Sharie Henry
I would like to thank Jose for such a wonderful job he did on my Hyundai Elantra. My car was side swiped parked in front of my house and he went above and beyond the call of duty. Also got the repairs done in a timely manner. Car looks absolutely magnificant!!!
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October 2023 by Alex R.
Just had some rust taken care of on my Jeep. Place was real nice. They got the job done quick, and all for what I thought was a fair price.Had to shop around because no one like to work with rust anymore! But I was really glad Prime Auto agreed to take the job.
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August 2023 by Nathan F
Best auto body shop in southeastern CT
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December 2022 by David Camilleri
Stop googling paint and body shops in the area, you’ve found the place. Jose did an amazing job with our mothers Honda Accord. Honda factory silver is a tough color to match but Jose nailed it spot on perfect. Looks just like when Mom bought it off the lot, It was her favorite car, now driven by my son. I’m sure she’s smiling down from heaven happy as everFair prices, quality workmanship, overall great buying experience ....five plus stars here folks
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December 2022 by Benjamin Parker
I got into an accident on the way home from work - a small one, no injuries, but my van was banged up. It was leaking transmission fluid and we later found out oil as well, and the front bumper fell off.This would normally be several thousand dollars to make the van drivable, but Jose was willing to work with me to repair what he could, and I was explicit that I didn't care about how the van looked, just that it could transport me legally. Prime was able to do the job without breaking the bank and whatever they were able to repair and reuse, they did. It's a few days since then, and no issues so far.Jose was a good, honest mechanic to work with. Hopefully I won't need his services for some time, but when I do, he'll be my first call for repairs.Services: Air conditioning
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December 2022 by Trish Reyburn
Jose is a great human being with a top-notch business. He went above & beyond to make my 2008 car look brand new! Great service, fair pricing and superior bodywork!Services: General repairs & maintenance
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November 2022 by Sandra Mahan
I was the victim of a hit and split, quite a bit of damage. Prime did an incredible job with the repair. Not only did they do a perfect job in matching the paint (impossible to see) but they prettied up some other repairs that weren't properly done. Pride in workmanship, it's hard to come by! Love this place. Hopefully no more damages to my car but if so, I know where I'll go!Services: Painting
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October 2022 by Joanie Antico
Dave and his team took great care of my vehicle. They handled the repair/auto body work of my car after an accident and all parts of the insurance adjuster follow ups. Dave communicated frequently all steps of the way and kept me up to date with progress! My car looks great, I highly recommend and will go back if I ever have more autobody repairs needed!Thanks Dave!!Services: General repairs & maintenance
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September 2022 by Raymond B. Crouch Jr
Dave and his men did a great job on my 2004 GMC pickup my truck after extensive work looks like new I will recommend his shop to anyone!!!
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August 2022 by Lewis Plutowski
These guys did an awesome job on my Jeep Wrangler when I had crushed my fiberglass hardtop in the rear. They repaired the internal bracketry that held the rear window in place and the areas that needed fiberglass repair. They even gave my worn hardtop a fresh coat of paint. I am very appreciative to them and would recommend them.Services: Painting
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July 2022 by Joel Pabon. Rodriguez
David fix my problem in minutes ,he's a real professional
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May 2022 by Spokehead82
Dave and his crew did a fantastic job on my car, a pretty sizeable auto accident repair I brought to them. You can't even tell it was in an accident. The body work and color are a spot on match to the original. I'm thoroughly pleased with the whole process and the finished work. I'll definitely be bringing any future work or paint needs them in the future. Thanks again Dave!(and crew) ?Services: Painting
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March 2022 by Carlos Polanco
David and his team also do top notch work never take short cuts and car comes out with a showroom finish highly recommendServices: Body & Trim
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November 2021 by C. M.
5 FIVE STARS. I have an older Mazda 929 sedan which I adore but it was looking pretty beat up & worn bc I have had an SUV for some time & only used this car intermittently. I had also let others use it who I shouldn’t have. There were 4 different areas where there was substantial paint missing & the softball sized hole in the running board. some vandals had ripped off my hub caps & smashed my side view mirror. Needless to say, it needed some TLC. I had called around to a bunch of places in MA & they quoted $6k to do the entire car which left me crestfallen. It only has 112k miles on it. I have also taken extremely good care of the engine with regular maintenance. I didn’t give up though. When I relocated to the Mystic area, I googled auto painting & saw PRIME AUTO PAINTING. I looked at the great reviews. I called up David, the owner the next day. He could NOT have been more kind, polite & courteous. I told him about my car & he said “sure! We can definitely help you out” and explained the tiered pricing: $2k or $3k. I was ECSTATIC & INCREDIBLY RELIEVED bc I could actually afford it. I was moving over the next 2 weeks & he told me just to call him when I had finished moving. After the 3rd week, he texted me to let me know he had some availability if I had time to drop it off. I was thrilled. I brought it in that afternoon. His colleague drove it into the shop immediately & started prepping it. He confirmed the pricing, wrote up a receipt & I put 50% down. 3 days later, it was DONE! IT LOOKED BRAND SPANKING NEW. He had fixed the softball sized hole in the running board. He ordered a new glass for the side view mirror. He even tried to find 2 missing hub caps for me. He spray painted the existing ones the silver bc they were faded & worn. He spray painted the window shield wiper too! He also replaced the screws in the door that were loose. And they vacuumed & wiped done the entire interior. He also gave me a ride back to my hotel which was really gracious & generous, HONESTLY,I WAS BLOWN AWAY. I was so incredibly touched by how kindhearted & conscientious these guys are. THEY DO A SPECTACULAR JOB. THEY ARE A PLEASURE TO INTERACT WITH. THEY ARE INCREDIBLY HARD WORKING & THEY DO HIGH QUALITY WORK. THEY ALSO GO THE EXTRA MILE! I will ALWAYS use these guys for ANY auto body or paint work! ?PHENOMENAL??HIGHLY RECOMMENDED!?
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September 2021 by D Muirgeilt
5 FIVE STARS. I have an older Mazda 929 sedan which I adore but it was looking pretty beat up & worn bc I have had an SUV for some time & only used this car intermittently. I had also let others use it who I shouldn’t have. There were 4 different areas where there was substantial paint missing & the softball sized hole in the running board. some vandals had ripped off my hub caps & smashed my side view mirror. Needless to say, it needed some TLC. I had called around to a bunch of places in MA & they quoted $6k to do the entire car which left me crestfallen. It only has 112k miles on it. I have also taken extremely good care of the engine with regular maintenance. I didn’t give up though. When I relocated to the Mystic area, I googled auto painting & saw PRIME AUTO PAINTING. I looked at the great reviews. I called up David, the owner the next day. He could NOT have been more kind, polite & courteous. I told him about my car & he said “sure! We can definitely help you out” and explained the tiered pricing: $2k or $3k. I was ECSTATIC & INCREDIBLY RELIEVED bc I could actually afford it. I was moving over the next 2 weeks & he told me just to call him when I had finished moving. After the 3rd week, he texted me to let me know he had some availability if I had time to drop it off. I was thrilled. I brought it in that afternoon. His colleague drove it into the shop immediately & started prepping it. He confirmed the pricing, wrote up a receipt & I put 50% down. 3 days later, it was DONE! IT LOOKED BRAND SPANKING NEW. He had fixed the softball sized hole in the running board. He ordered a new glass for the side view mirror. He even tried to find 2 missing hub caps for me. He spray painted the existing ones the silver bc they were faded & worn. He spray painted the window shield wiper too! He also replaced the screws in the door that were loose. And they vacuumed & wiped done the entire interior. He also gave me a ride back to my hotel which was really gracious & generous, HONESTLY,I WAS BLOWN AWAY. I was so incredibly touched by how kindhearted & conscientious these guys are. THEY DO A SPECTACULAR JOB. THEY ARE A PLEASURE TO INTERACT WITH. THEY ARE INCREDIBLY HARD WORKING & THEY DO HIGH QUALITY WORK. THEY ALSO GO THE EXTRA MILE! I will ALWAYS use these guys for ANY auto body or paint work! ?PHENOMENAL??HIGHLY RECOMMENDED!?