-
February 2024 by Frank Rivera
I benn with then a very long time no problem, costumer service by phone is very good ? I recommend Firestone 100%
-
February 2024 by Lori Downing
Supervisor needs to inpect all services.
-
January 2024 by Sophie W.
GO HERE! rich was amazing. I was concerned that I would get swindled since I don’t know much about cars but definitely knew I needed brakes. Not only did they not tack on work that they easily could have charged me for and not done (I’ve learned this is common with changing our different oils) but he explained what parts were now under warranty and was able to save me $ on the final bill.
-
January 2024 by Leelah Burchell
Staff was friendly and respectful to customers. Service was completed in a timely manner.
-
January 2024 by Erick Lehmkuhl
Took my truck here to get it inspected after a recent purchase. Found tons of damage that the dealership didn’t disclose. These guys were straight up and honest. Didn’t try to push me to purchase anything or go ahead with any repairs. Really honest and straight forward guys! Even had my buddy come
-
January 2024 by tracy delaura
Heading home today and found a screw in my tire. A storm coming and it’s Saturday, these guys took me right in and fixed it. Ever so grateful!! Highly recommend. Thank you so much!!
-
January 2024 by Kristie Stolgitis
Staff friendly and knowledgeable. Explained everything to me very well. Just a very easy process from start to finish. Excellent customer service.
-
December 2023 by Gerri Oliver
Had to wait a little but it was well worth it all lights off and brakes fixed
-
December 2023 by Keith Mantie
Very reliable and honest team. I have worked on vehicles for a long time and they have earned my trust.
-
November 2023 by William Schneider
Great experience. They explain everything so you know what happening with your car. I found everyone I spoke with to be very professional and cared about me as a customer.
-
October 2023 by TJ conway
Terrible experience. I bought new tires, tires has a terrible hop. Called the shop to have them correct it, they dismiss it and claim it was like that before I got the tires there. I can't get in to get it fixed, because they claim to have a days long backlog, and I don't have another vehicle to just leave there for days for them to maybe work on my issue. This overall has a very expensive, stressful experience and I would not recommend ever going here.Service: Tires
-
September 2023 by Ben Bodnar
Had a tire go on Sunday night and came here Monday morning (on a holiday) they got me in and out immediately! Price was reasonable. I worked with John and James were very professional and polite. Can't thank them enough s
-
August 2023 by Grace Elin
My car broke down over the holiday weekend. It had bad gas put in. I had no where to bring it but here. Took about a week, the radio didn’t work and they put in a faulty gas pump. I live in MA, so it was a two hour drive and I didn’t realize the pump wasn’t working till I noticed the gauge wasn’t reading correctly. I got it repaired AGAIN at a place I trusted by me, they informed me that Firestone GROSSLY overcharged me a fully took advantage of me. I attempted to get my money back for the faulty pump and they told me I could only get refunded if I brought it back in person. I tried to go to a different Firestone closer to me and they informed me they were unable to return because that wasn’t part of their inventory and I would have to travel back to CT. I’ve worked in chain stores before and know it is very possible to return at other locations, or at the very least shop between locations. Overall repairs were close to 4k. I drained my savings and maxed my CCs. DO NOT GO HERE! Especially if you are a young woman. They have no problem taking all your money. I was really trying to trust them and was so upset to hear from my mechanic that the opposite was true. Many people told me I should sue them. It’s taken me months to recover mentally and will be researching legal action.
-
August 2023 by Gregory Massarini
Called in the morning to get a tire replaced. They had to order it from another location but they were able to get us in at 4pm that evening and we were headed back to the beach house about an hour later. Efficient with no fuss.
-
July 2023 by Robert Costa
I went here for new tires on my car. They replaced two of my tires for full price and the next day one of them popped. When I called they said since I declined protection there was nothing they could do. This place sells shoddy tires and you should avoid at all costs.