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February 2024 by Pat Meskers
Brian (Sales) & Mike (Service Mgr.) were great. They got me in quickly, were so nice and accommodating, fixed my issue on the spot. Vehicle problems are always stressful for me I worry about the time & the cost. Goodyear in New London, CT was a pleasant experience. Fast service, reasonable rate. I was a "drive-in", no appointment customer & I even added to my initial request. Thank you! Great job.
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January 2024 by Nikky McCoy
Went to get my tire pressure checked because the light came on. The younf man adjusted my psi and explained the process to me. Everyone was polite and got me right in for a service I had no idea was free. Just got a new car and was looking for a new tire place since the place I'd always gone was not as impressive as it once was. So when the time comes for new tires and oil changes, this will be my new spot!
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December 2023 by Dakini Angel
New London location. Excellent service. Friendly and very professional.
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December 2023 by Fred Wilcox
I went to town fair called them five days ago and had an appointment for today and they told me I needed to order the tires and I would have to come back when I told him I could only come back on Monday they asked me why couldn’t I come in sooner in the week Goodyear was right behind town fair in New London you guys had the tires in stock perfect customer service and you called me four times to let me know what was going on you made a customer for life
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October 2023 by Isaac Teight
I have taken my truck here a few times, and every time I have been very impressed with the professionalism, attention to detail, friendly, staff, and fair prices. If your vehicle needs any of the services they provide this is a great place to come. My neighbor Has been taking his vehicles there for several decades, and he recommended this place to me when we moved here. Can’t go wrong with the folks at Goodyear in New London.
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October 2023 by I love to fish
I have taken my truck here a few times, and every time I have been very impressed with the professionalism, attention to detail, friendly, staff, and fair prices. If your vehicle needs any of the services they provide this is a great place to come. My neighbor Has been taking his vehicles there for several decades, and he recommended this place to me when we moved here. Can’t go wrong with the folks at Goodyear in New London.
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October 2023 by Steve Freitas
The service manager Mike pointed out a couple safety concerns with my brakes and tire sensors. Feeling much more comfortable driving on our upcoming trip.
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September 2023 by Breana Robinson
Excellent service! Mike and the Goodyear team did a fantastic job taking care of me. Always consistent, professional service.
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September 2023 by Mark Sousa
These guys are awesome. We needed new tires and instead of just replacing what we had, Brian had a feeling the tires on the car might not be the right size. So he took the extra step to check and sure enough the tires we needed were actually a more standard tire he had in stock. Got us fixed up and back on the road that day. Highly trust this place.
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September 2023 by Jonathan Baggett
I booked my appointment online. Guess there was a computer problem because they didn't have my appointment scheduled. They got me in and out quickly anyway. It was nice to finally go somewhere with good customer service. Would highly recommend.
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August 2023 by Elizabeth Cardenas
Thank you to Mike and Bryan for your honest and helpful service! My goodyear tires, bought elsewhere, were having trouble, and a few different places closer to home told me different things. I made the trip down to New London and glad I did - they were able to credit appropriately for the problematic tires and get me on my way with an alignment and new set of tires. My runaround with others has shaken my confidence in the market, but Mike and Bryan were fair and honest and so very helpful!
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August 2023 by John Fuller
Super great crew. The best out there. They do more than just tires. I had a tie rod issue and they fixed it after a free full car inspection. 5 stars!
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August 2023 by Chris Holliman
Another good experience at New London Goodyear. Mike and his staff are knowledgeable and friendly. They are good at pointing out and explaining future issues and their repairs are right the first time. Thanks Mike
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August 2023 by Denise Sabilia
While driving my car I experienced a broken muffler shroud, only I had no idea what it was. Even worse, I didn’t have a local garage to take it to.I had remembered my cousin had used Goodyear tire and had been very happy with the work they had done on her cars.I was pretty stressed on the situation but when I called Goodyear and spoke to Mike I immediately felt relieved.He offered to take the car and perform diagnostics and advise me with his findings.I arrived 15 minutes later to find an immaculate store front and was welcomed by a warm and knowledgeable gentleman. The shop diagnosed the problem, and had it repaired in less than 90 minutes. I am fortunate to have found such a credible and conscientious garage and will be sure and use them in the future. Thank you Goodyear!!
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July 2023 by Thomas Plante
This establishment took care of my mayor problem on 4th of July. Excellent job to diagnose and fix my vehicle. The manager, Mike Muscari took a personal interest and oversaw the complete repair. The car now runs better than ever.
