H&R Block offers expert tax services to meet various tax needs and help maximize refunds. Clients can choose to visit local offices or use the Digital Drop-Off service for convenience. The company prioritizes safety with measures like deep cleaning and social distancing. Reviews highlight the knowledgeable and patient tax professionals, especially one who effectively explained the tax process and details. Many clients appreciate the staff's understanding of tax laws, particularly related to college tuition, which has led to significant savings. However, there are suggestions for improvement in phone support, as some find the response times and knowledge of certain staff lacking. Overall, H&R Block is a trusted choice for tax preparation.
I love HnR Block in new London but what ever older gentleman that works in the mornings answering the phones. Is slow he does not know much information and you guys need someone more quicker and more knowledgeable to answer the phone. Every things else is perfect
March 2024
Went there with many questions. Frederick was very knowledgeable. He was very patient and he explained the process and all the details thoroughly.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
