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February 2024 by Charles Fletcher
Got busy, but i needed a new phone, the employees were great.
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October 2023 by Luis Calle
The internet on my cell phone is very bad and I have called a lot and gone to the store and I have no solution. I think I am going to change operators.
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September 2023 by M B
The person who helped me was Dan. He went above and beyond to help me find the perfect phone. I was very impressed with his customer service ,knowledge and the phone he recommended.
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August 2023 by Zita Demedeiros
They promptly helped my brother with his phone .Nice job gentleman's.
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April 2023 by Cindy E
We've been going here for years. I love this company and the rates they offer. The staff are very knowledgeable and always give me the best rate.
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April 2023 by Abdo Abdo
Soo bad doesn't care about costumer
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February 2023 by Martha Sligh
Will not give a bad review so therefore I will not speak of this place I think they had a bad day, because I was told everybody was very nice. That's why I went I am not a client
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January 2023 by Amy Swan
I have been a metro customer for a long time and there is a reason for that. The customer service is amazing and the prices are the best. Highly recommend going in and talking to anyone working there. The staff knows their stuff
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November 2022 by TROY CASEY
Take way to long2 to 3 hrs per customer. Kid seems very smart just slow or rude.
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November 2022 by Sarah Heikkinen
I just went in to switch my phone over and while my service switch went okay, I am leaving this review because I was made to feel quite unwelcome. I visited during regular operating hours, and the service I requested I knew would be quick and simple, it took less than ten minutes. When I came in there were three carts for trash outside the door blocking it, so I do understand they might have had a chore they were trying to do. However as a retail manager and employee myself, I know that the trash is not prioritized over company business with clientele.During my time, I was working with Ruby while another gentleman waited for her to finish my phone switch. What should not have been a big deal was made to be one, as I was interrupted multiple times, had to listen while Ruby apologized to her coworker for me being in there causing a potential delay in him leaving or doing the trash, and heavy sighs while they tried transferring my phone over. My partner even asked part way through what time they normally close, she said 8 pm. It was just past 6 pm.I am sorry but you do not treat customers like they are a burden while they are transacting business in your store. The service was quick and prompt but the professionalism was not appropriate by any means.
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October 2022 by Ethan Davis
This is Ethan Davis google sucks
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April 2022 by Lawrence Facas
Kevin the associate who care of me sdid an impeccable job.
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February 2022 by TRUMP ISGOD
I have always been a educated visit. There has never been a time when 1 or all of the employees know in great detail the answer to all of my questions no matter how small and trivial. The best part for me is never getting a attitude for asking said questions.
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November 2021 by Brenda Gouvin
I have been a metro customer for few years love, love it! And this new London store has by far the nicest employees ever and always knowledgeable!!PS just wish upgrade offers were better for long term customers
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September 2021 by Heather Woodward
I usually hate going to the phone store but today's experience was great. My old phone wasn't working great and I am.travelling tomorrow, but the experience of getting a new one was painless, everything transferred and the representative was very knowledgeable..Really grateful for the ease and professionalism.
