-
September 2024 by Alice Benton
I just wanted to give a shoutout to a very kindhearted employee at this location who assisted my father recently. My dad is recovering from a stroke he had back in June and was looking for a comfortable shoe that would fit over his leg brace. This wonderful employee took the time to bring him different shoes to try on until he found the perfect one. After selecting a pair, my parents went to pay for it, only to become emotional after learning that the employee had paid for them. My parents were so overcome with emotions and forgot to get the employee’s name but I just wanted to thank this woman on behalf of my parents for her kind actions the other day. Thank you so much!
-
May 2024 by Heather Martin
Waited for someone to come help myself and my mom as we had questions and couldn’t reach what we needed. After 20 mins and no help we left sadly without what we went for
-
April 2024 by Joe Flanagan
I believed that Customer service was a thing of the past - let alone at a shoe store but not at Skechers in New London! As I walked in the door the first time, I was greeted by a friendly gentleman, who I now know to be Tom White and he just listened to everything I had to say - he asked questions related to my shoe history and we were off! I recently had an issue with a return and Tom took care of Everything, plus - he located the shoes I wanted at a Manhattan store and within an hour, the shoes were on a UPS truck and the store sent me my tracking #. If a business wants to succeed in this universe - spend a few minutes at the New London, CT Skechers store with any of the consultants and be amazed - they are not re-writing business code - they are simply respecting customer values - the Old Fashioned Way!
-
March 2024 by Rachelle Myllymaki-Wagner
Great chat service. They were extremely helpful and pleasant. My husband and I both got a new pair of sneakers but one get one 1/2 off.
-
September 2023 by Owen Peterson
How about you get some shoes that people actually want instead of slip ons
-
July 2023 by janet ferris-chobanian
Very nice salespeople
-
May 2023 by Doug Johnson
Seems like a retail store, not an outlet.
-
March 2023 by Iva S.
I came in last week to get shoes. The young lady that helped me to select my shoes today was awesome. She was friendly and helpfully. He had a buy one get 1/2 off sale.I ended up buying two pair and came back today to return one pair.The lady that was here today was very helpful and quick with my return.
-
February 2023 by Mike Jan
Nice not to have to drive to Clinton now.
-
February 2023 by Jeremy Delaporta
An employee named Violet went out of her way to help my father not only find shoes, but also Violet helped fit 3 shoes my father put on, checking room for his toes. We bought the shoes. We will return to Skechers in New London.
-
January 2023 by Dawn Paquette
Love their brand. The sneakers and boots and sandals are all pretty and comfy. Cant beat that. Good prices too at the outlet stores also
-
January 2023 by Cindy Riddle
My favorite shoe store !
-
November 2022 by Jose Ledesma
(Translated by Google) Excellent prices for Ladies, Gentlemen and Children!(Original)Excelente precios para Damas, Caballeros y Niños!
-
September 2022 by Angie Cordeiro
Went in because I desperately needed more comfortable shoes for work. Anna was VERY helpful! She was very friendly and knew he product very well. Fantastic experience and I will definitely be back again! Thanks again Anna!!
-
May 2022 by Robert F
Staff was very helpful and friendly. Will come here again for my son's shoes as they have a good selection of slip on sneakers
