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February 2024 by Ava Nieves-Brewster
Very helpful and easy process to upgrade phone.
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February 2024 by Cathy Baker
The team in New London offers excellent customer service.
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February 2024 by Jason Chavez
Casey was awesome! He answered all my questions and got me situated with my band new phone!
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February 2024 by bruce kelly
When I first called to set up an appointment, Casey answered the phone and was a pleasure to speak with. He then followed up with me shortly after and let me know specifically what I needed for the appointment. At the appointment, he was very professional and to the point. My wife and I are very happy to have had take care of us.
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February 2024 by Frank M
Time for new phone. Shirley found upgrade on my account. Data transfer to new phone. ?
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February 2024 by Santosh pillai
Very good
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February 2024 by Paul Sapia
Jaime was very pleasant to be with.Very knowledgeable on the products and the technology
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February 2024 by Meaghen Therrien
Erica was super helpful with getting my son a phone after he completly demolished his. She seems like a really valuable employee. If she isn’t a supervisor already, you should consider making her one.
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February 2024 by Mary Ellen Hancock
Casey at verizon was absolutely fabulous. I am old school and he explained my new phone completely in terms I understood as an "old person".I will definitely ask for him again and with my family members.
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February 2024 by Frank
Great service after I could not set up an old phone. I got a deal and received a complete work.
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February 2024 by Sharon Neil
Extremely helpful and even went above and beyond to help me get my best deal and make sure I understood everything involved.
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February 2024 by Sydney Zepp
Erica was very helpful and confident
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January 2024 by Drea Rogers
I walked in very frustrated that my iPhone 13 was not making or receiving calls or texts. My storage was full, my apps were non existent and let’s just say I walked out over excited and very satisfied!! When I walked in Jamie was so welcoming, caring and so transparent about everything! Jamie walked me through step by step and let me tell Jamie what I needed and was looking for and she executed all my needs and wants! Shirley was also so kind and fun to work with and chat with! Thank you ladies and wireless zone in New London CT! Thank you thank you to Scott and his amazing team and beautiful store !!
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January 2024 by margaret hansen
Great personality and works hard on her satisfaction….very knowledgeable!
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January 2024 by Birse Timmons
Raemark was excellent. Helped me through a difficult insurance claim issue. Very energetic and helpful. He deserves a raise!