AT&T Store in New Milford provides a variety of phones, tablets, smartwatches, and connected devices from popular brands. They offer flexible wireless data plans, including prepaid options with no annual contract and unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Customers have praised the staff for their exceptional service. Ben and Dreaka have been highlighted for their helpfulness, assisting with phone upgrades, accessory recommendations, and ensuring smooth phone transfers. Dreaka, in particular, received commendation for her dedication to resolving billing issues, demonstrating a strong commitment to customer satisfaction. The team is described as knowledgeable, courteous, and friendly, creating a welcoming atmosphere. They effectively handle technical problems, providing thorough assistance and even coordinating with technical support when necessary. Customers have appreciated the patience and professionalism of the employees, especially during challenging situations. Overall, the AT&T Store in New Milford is recognized for its excellent customer care, making it a recommended choice for anyone in need of mobile services and devices.
Salesperson, Ben, was very helpful and knowledgeable.
July 2024
Excellent experience at store today. If you go, ask for Benjamin. He was thorough and made sure we left completely set up and satisfied. Pete K,
July 2024
Ben was very helpful with getting my phone traded in and upgraded to the newest model, he was able to direct me towards getting the right accessories I needed for my new phone as well as offering deals that were available even if I chose not to take advantage of them. Great service all around!