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November 2024 by MaryAnne Carpenter
After a deep skin tear and slow healing I went to the clinic. The Practitioner was efficient, kind, and knowledgeable .
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November 2024 by Elizabeth Vazquez
Left there feel worst she was rude and inconsiderate .
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October 2024 by Fluffysquirrel
I had an appointment at 10am, and MinuteClinic was closed, despite the fact that someone should be there during business hours posted by their door. The people at the pharmacy were baffled, as they tried to get to the bottom of this. I do not recommend this place. Irresponsible. If they don’t take showing up to work seriously, I certainly wouldn’t want them handling administering vaccinations.
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September 2024 by Sarah Vitiello
They’re such a rip off. I went for a mere
Work employee physical, which is $99; but they found a health issue and had to consult me about it- but they didn’t tell me that it would be more money to consult, and just went on doing it. At the end- the physician was like, oh that’ll be $230 dollars. What? Why? Oh, she said, because I had to consult you and that’s considered treatment, that’s much more. If you have a problem with the cost, you can bring it up with customer service. What a bunch of scammers. She should’ve stopped and told me it’d be more before, so I was aware.
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August 2024 by rose reina
I arrived 5 minutes late to my appointment because I had gone straight to the ladies room. I then went and sat down in the wait area, neglecting to check in. I was the only one there, so it was obvious, as I walked past the NP each time. When someone else arrived early for their appointment I realized I had to check in. The NP refused to see me even though I explained that I had driven an hour to be there. Instead of taking the next patient to see if she could catch up, she sat and did nothing in the room during my allotted time..
She was very rude and condescending. Stay away.
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August 2024 by Brian Grosse
Minute clinic stole my money, was charged for a claim, which I have an insurance spending account. My insurance is supposed to to pay, and I get a refund once my insurance paid them. But CVS is refusing to pay me. And is even refusing to answer calls for my insurance to obtain a refund. I will be filling a complaint with the federal government about this issue. It's probably not wise. To rip off a government customer
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August 2024 by Dustin King
God... I truly don't even know where to start. I would describe my terrible, complete waste of a time experience here, but it would definitely exceed the word limit allowed for this review. All I will say is if you do choose to go here and your "NP" is Barbara Smiech, just turn around and exit the store and thank me later. You will get quicker, more reliable and cheaper results using google.
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December 2023 by Hannah T
This Minute Clinic is the worst. The nurse practitioner on duty was judge-mental, quick to try and diagnose Covid (Which I had no symptoms of after reviewing) and just overall seemed to check out once I voiced my concerns of her quick careless exam. Would not recommend ever
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October 2022 by Doc Lynch
Awesome staff of courteous and informed people.
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June 2022 by Jean Hoenninger
So much for posting hours for a so-called walk-in clinic. I checked online and this clinic ‘s hours were posted as closed at 7:30. I did not have a complicated issue and I knew it would require a prescription, so I drove several miles to be seen at the CVS Minute Clinic on East street. I walked in at 7:12, just as two staff were leaving. They asked if I needed something and I said I would like to be seen. They told me the clinic closed at 7:30 and they would make me an appointment for tomorrow. I told them their website said they close at 7:30, and asked why they were closing earlier. They responded that quit seeing patients at 6:45. I left at 7:15 after seeing NO ONE.
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April 2022 by Felipe Leon Ulrich
SLEEP APNEA: Diagnosing the issue is critical and being able to provide therapy is critical. CVS HealthHub in New Milford is able to diagnose, which I, the Patient, am thankful. My severe apnea is marked by 87seconds of not breathing, 02 levels of 71%, and since it has been occurring for awhile- acute body pain, migraines, nausea. Yet it has been 17 days since the CVS CPAP Supportline has advised me of the status of my CPAP machine. The machine is in the New Milford CVS store, thankfully not affected by the global shortage. BUT why is it 17days no response, 14 days no response, no call back from New Milford CVS Nurse Practioner, 12 days no callback from Regional CVS NURSE PRACTITIONER who was “forwarding” my concerns. Is it because I have complained? Otherwise called advocating for one’s health. CVS staff must realize the power differential involved. When a person approaches a nurse/doctor/health provider they are vulnerable. There is inherent power on the Health Provider’s side. To dismiss, to minimize, to avoid, to make a Patient feel unheard, out of hope for treatment…is the very definition of bullying, neglect, or in worse case “abuse”. When a Person goes into a CVS store and purchase aspirin they are a CUSTOMER but when they enter a CVS HealthHub an hour attended by a nurse they are a PATIENT. We all thank and are appreciative of the nurses, doctors and staff throughout the industry for their hard, sacrificial work during the Pandemic. This post is not to be disrespectful, it is to get healthcare. It is to get the treatment they are heavily publicizing. The presence of a CPAP machine in the CVS New Milford store and it being unattainable to me, from an uncommunicative staff, has put me in the New Milford emergency ward for a barrage of tests, I’m now on an inhaler, etc. Severe sleep apnea can cause permanent right side heart damage, an increase in stroke or heart attack. Clearly on my visits, because the phone lines don’t work, the staff is annoyed. Annoyed at a Patient advocating for his health. I simply ask… Can you treat him? Will you treat him? On March 25th, 3:30pm, I drove 1 hour with Anthem BCBS on the line to personally hand the phone call to CVS nursing staff. The Nurse said, “ it’s 330 Friday afternoon nothing will happen today.” A comment like that ignores any empathy of the Patient, which means another 3 nights of waking up gasping, 02 levels at 71%, not breathing for 87 seconds”. That kind of flippancy made a Patient go to the car and cry for the dread of three more nights. Which are now 17 mores days gone by since that comment. As a care-giver myself, to my Mother with Alzheimer’s, frankly this needs to be corrected for myself and for others. They are task orientated from A to B (although not well, since key documentation was not sent in for one week, until I drove to CVS NEW MILFORD HEALTHHUB to confirm it was sent, they had forgotten. I returned another day for my results because the day I was there the printer wasn’t working). BEING TASK ORIENTATED becomes a finger-pointing excercise when staff doesn’t have a “Cooperative Care” mentality, as stated in CT Nursing Law. The CVS STAFF questioned me for two days, on who was the erroneous supplier on the Anthem BCBS approval, I didn’t know. CVS DIDNT KNOW! So I, the Patient, investigated… it’s the same company that CVS NEW MILFORD CONTRACTED FOR THE SLEEP STUDY. They should have known that. They should have known that their computer would fill that in. Yet, they stood there with their hands, literally in their pockets, asking what I had done? who the company was? they could do nothing. To clarify: LEGALLY : A SUPPLIER CHANGE ON AN ANTHEM BCBS APPROVED CUSTOMER CPAP MACHINE REQUEST CAN ONLY COME FROM THE PRESCRIBER, the NURSE PRACTITIONER OR DOCTOR. Will CVS simply now inform me that they changed the “Supplier” who they have not informed me and advise me it is out of network- thereby absconding from all responsibility and from the impact of their actions during the last month? That would be any easy fix. Stay tuned…. 1 month since my d
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December 2021 by Heather Soss
So easy and convenient! Got an immediate appointment and was in and out within 45min with a prescription. The staff was great too. Overall, its much better than going to urgent care or the hospital or having to take time off work to go to my PCP for something simple!
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May 2021 by Frank DaCosta
Written by an NJ officer. I just walked into the Minute Clinic at the New Milford, New Jersey CVS because I am battling a sinus infection for the last few days. With being so busy at work I took my meal break for my appointment time. I walked into the room in my full police uniform and the nurse practitioner in so many words told me she hates cops. I thought she was joking at first but she was dead serious and told me to leave because I carry a gun. I asked her if I was dying on the side of the road she wouldn’t treat me. She replied that is different. Shame on CVS for employing Molly Poulose and thank you for the great manager who’s name I didn’t get who tried to help me. This CVS should be ashamed.
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December 2015 by Stacey & Rob
DO NOT GO TO CVS MINUTE CLINICS! ITS A SCAM TO BUY FROM CVS. After waiting an hour to be seen by a "doctor', they wouldnt prescribe medicine, they told me to buy $60+ in CVS products such as cough drops, musinex and vitamin C. They told me, word for word, "If I dont feel better in 7 days, to go see a REAL doctor" I spent about $100 total in that visit for NOTHING.
CVS: 1....Sick UNSATISFIED Customer- 0
