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January 2024 by Pamela Smith
Had issues with my old desktop computer. Chris and Mike provided me with excellent service. They are very knowledgable and were able to correct the unusual problem with my computer. They are both so friendly and will certainly recommend their service if I should ever need or hear of anyone else that needs computer service.
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January 2024 by J R
The store is clean and there is plenty of parking. It has never really be crowded or busy (when I've gone) and I've never had an issue with an out of stock item. What makes the Staples stand out is the customer service - I have dealt with different people across different departments on different occasions and have ALWAYS had a pleasant experience. The associates are very friendly and very nice, so I enjoy going there.
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August 2023 by cathleen R-j
Fine as long as you don’t have to deal with the thoroughly unpleasant woman in the printing dept. No company should have people like this interfacing with their customers.
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June 2023 by Pamela J.
I've always thought this was one of the best Staples locations ever and I still think that. Friendly service. Helpful service. Responsive to problems and great print / marketing area. Highly recommend.
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February 2023 by Aimé Health Valentine
Print shop is great! Great stock of supplies!
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June 2022 by Luther Balzan
Staff were helpful (Most of them)I was helped by a courteous manager who came to help after I complained that I have been waiting for a while and nobody comes.
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April 2022 by Andrew Izzo
The building is a little older, probably needs a facelift or update. Huge parking lot. I honestly don’t buy much in the store. Huge selection of school and office needs. I come here primarily to ship packages. I prefer shipping post office here because much shorter wait in line if any. You can also ship UPS. The staffs is always friendly and asks if anything else is needed. Great customer service.
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March 2022 by Andrew I.
The building is a little older, probably needs a facelift or update. Huge parking lot. I honestly don't buy much in the store. Huge selection of school and office needs. I come here primarily to ship packages. I prefer shipping post office here because much shorter wait in line if any. You can also ship UPS. The staffs is always friendly and asks if anything else is needed. Great customer service.
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December 2021 by Felicia Carmel
These past two weeks have been absolutely terrible. My grandfather passed and we were trying to save money doing his prayer cards ourselves. I took on the role. Then my 2 year old ended up in the ICU. I raced to Staples and bought pocket pouches to laminate them. I got home and the patches were not going to fit. It was an hour before Staples had closed and the funeral was tomorrow morning. Justin was at the printing station and I told him my problem. Justin was not only very helpful but also supper honest. He told me he would not be able to finish the job tonight, but could set it all up for the next person in the morning. I raced home and sent the file. Even after a few minutes after they closed Justin called me to make sure he knew the file came through and also had a back up plan for me just in case. The next morning i called and to my surprise Justin had come in early to work on it just so he knew it could be done. I really appreciated the honesty. But even further more Justin going above and truly beyond for me. I can not thank him enough for what he did for me. Justin went above and beyond!!!!!
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November 2021 by Matthew C.
Dylan was extremely helpful with my client's computer situation. This worker showed compassion and went above and beyond for us. He was honest throughout the process and ended up helping us out immensely. I recommend doing business here as I will continue to.
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August 2021 by Chris Bryant
Nice and clean, well stocked, and the staff is nice. It's your typical Staples that you've come to expect, and they also have services like printing stationary and a lot more.Glad to have one of these stores in New Milford!
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June 2021 by M
All of the staff members are really knowledgeable and the Copy and Printing department in this Staples is always super friendly and helpful. The easiest and fastest place to go to print.
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April 2021 by Angela Lovelett
Very helpful staff at the printing center!
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December 2019 by clyde alexander
Check out People Magazine, stephanie
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December 2019 by Barbara Ferris
Hate to say in the past I’ve received terrible service at this store.. my visit today Piete was great! He went above and beyond! Excellent customer service! Love to take him to work for me! Thank you Piete!!!