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October 2023 by Marc H.
Staff not so friendly. I was told I could return an electronics item by the staff on the phone, but then denied when I showed in person to return. The zombie Manager sided with the staff member when she lied by saying I did not reveal the date of purchase on the phone. I guess the customer is not king at Walmart......Sam is turning over in his grave! Lost a loyal customer for life!
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June 2020 by Bill W.
Be nice if they sold cold cuts and OJ and lots of other things (so then I have to go to Stop & Shop to get what Walmart does not have). I saw these boxes of Au Gratin potato mix - I skipped buying them because they had obviously been tampered with. There were only these 3 boxes left so I skipped buying any of them.
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March 2020 by Jane D.
Alright. I know there are major ethical issues with this behemoth, with how it undersells small, local mom and pops and puts them out of business; how it's been found (at other locations) to have locked workers into stores at night; etc... But here, in New Milford, there don't seem to be many other places, which aren't also behemoths themselves, where you can pick up light bulbs, toilet paper, and mulch -- far less all three at the same time, at fair prices (along with Play-doh, Advantix, and gummy vitamins). The staff are almost all amazing, friendly, helpful, and reasonably diverse given the demographics of the area as a whole. We've been particularly impressed with customer service during the COVID-19 outbreak. Not only have folks been cheerful and kind in spite of high ambient tension levels, but have modeled tolerance and non-bigotry. This was one of the first places where toilet paper and cleaning products sold out in the area, it's true -- but it was also one of the earlier places to restock. When all area stores were out of thermometers and children's Tylenol, we found them here. We have some funny stories about how our kid, while attending an extremely chichi nursery school in NYC, was asked to write about his favorite place to visit in the world. Other kids wrote about private islands they visited on their parents' yachts. (OK, not really, but close.) Our kid wrote an ode to the toy department at Walmart. It is extensive. It's not en vogue to like this store, I know. But particularly in light of the wonderful staff, who stay wonderful through thick and thin, my family thinks this Walmart is the bomb diggity.
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September 2019 by Pablo V.
The manager Chris is a very rude, power tripping individual. I was waiting in line to return an item and when it was my turn he said I wasn't in "the right waiting line" and proceeded to service the next person even though he was there after me. After calling him out on it, he didn't care and threatened not to take my item back. I told him to do what he had to do but I wasn't going to beg him or stay quiet about it. He continued trying to escalate the situation by saying he was doing me a favor and that he didn't have to take it back if he didn't want to with a smirk in his face.
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August 2019 by Corey D.
Friendly staff, but a good portion of them are unknowledgeable about the store. But it's better than shopping at the danbury Walmart. Bathrooms need work. Whoever orders the water does a terrible job
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August 2019 by Nicole G.
I love the Abercrombie looking model at the pharmacy, always so polite and answers all of my questions. Pharmacists are also very kind. Pharmacy overall works quickly and are very organised. I get my prescriptions sent here all the time and I suggest you all do too! I just feel bad for them at times because I once overheard about the expenses of their prescriptions, but that's just something the customer has to deal with by themselves with the insurance.
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March 2019 by Brian R.
Loving straight talk No regrets It's okay I guess I like it cause the phones always break
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December 2018 by Miguel Tijeras 8k
(Translated by Google) Cashier employees are inefficient and create conflict when paying. Store employees are inefficient and create conflict when paying
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February 2018 by Miguel Tijeras 3000
Cashier employees are inefficient and create conflict when paying. Store employees are inefficient and create conflict when paying
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January 2018 by Miguel Tijeras DR
los empleados de la caja son ineficientes y crean conflicto a la hora de pagar. Store employees are inefficient and create conflict when paying