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September 2024 by Jill Price
I had to cancel an instore appt. Have been waiting an hour and still on the phone trying to make another appt. Canceled on line and was unable to make another apt. as their site will only allow you to go so far. The tech in the store was great when I picked up my tower a few days ago. Dealing with this system can make you crazy. Why spend the money for the Geek Squad when there3 isn't anyone to speak with. Terrible experience.
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July 2024 by Rich Devman
Can’t even call the store. Get transferred to India.
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July 2024 by Al TOTTEN
Good selection, friendly staff and great prices.
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February 2024 by Jeremy Wheeler
Nobody to answer the phone, sat on hold forever. Super huge turnoff when you cant get customer service when their job is literally customer service. Definitely will never try them again and this was my very first time
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November 2023 by Jorangel Daniel Ramos
I was transferred 15 different times and had enough of it, no one transferred me to where I needed to be and I was waiting for a whole freaking hour before I hung up on them. They should just have a specific directory on for each of their departments.
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October 2023 by Google user
I was transferred 15 different times and had enough of it, no one transferred me to where I needed to be and I was waiting for a whole freaking hour before I hung up on them. They should just have a specific directory on for each of their departments.
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June 2023 by Michael Zucker
Friendly, knowledgeable, and anxious to helpWe are very pleased with their promptnessHighly Recommended
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June 2022 by Mike Campbell
Q and Ty came this morning to set up my new TV purchased from Best Buy. They worked well together and were a very friendly. All around great experience
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June 2021 by Wilfredo Andino
Very knowledgeable and helpful with the item i was looking for. Thank you Justin
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June 2020 by Road Tech
Its $200 to join their protection plan and if you dont want that it will cost you $100 just to get a problem diagnosed , they can fix your pc its just expensive for me
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June 2020 by abihail marcano
After been in the store ,they said i have to call to make and appointment to go back to the same store , that i was already there .
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June 2019 by John Pitus
Fabulous online service but the Newington Connecticut store leaves a lot to be desired
