“We purchased a Tempur-pedic mattress for our daughter. Bill was extremely helpful throughout the decision making process. He allowed my daughter to try and compare several different mattresses. I appreciated Bill’s willingness to advise us on what would best suit our daughter’s sleeping habits. Overall a great experience.”
10AM - 9PM
2661 Berlin Turnpike, Newington
Mattress Stores
“Kyle was incredible. He was very knowledgeable and helped make our decision super easy. We haven't been able to sleep in our bed in weeks due to back pain, but I was apprehensive to get a new mattress because I couldn't imagine a comfortable firm mattress. I was so wrong! Kyle didn't try to pressure us and truly listened to what we needed and helped us find the perfect mattress and adjustable base. We can't wait to get our new mattress!!! We absolutely recommend Mattress Firm. Ask for Kyle!!!”
“Have dealt with bedding barn before and when I did, I promised when I needed a mattress I would come back! And for good reason! Paul was animated and kind and funny, and was very patient as I tested almost every mattress in the building! I like to sleep hard my husband doesn't so we really needed to come up with a solution to satisfy both of us. So after a couple hours of my husband and I laying on the beds, we agreed that the Celeste was the best!You just don't get customer service like this anymore! It's almost scary when you're actually having conversations with real people anymore because everything is done online. I highly recommend the personalized service you get with Paul.I love love Love this mattress!!”
10AM - 9PM
3203 Berlin Turnpike, Newington
Mattress Stores
“Two things. First on the website it states at the Newington store the box spring was in stock. It is not, no box springs are…. To get a box spring in Newington you must visit Bob’s, order, and pay for the box spring then it can get shipped to the store where I come and get it… I’m still awaiting the call to pick up this box spring.
Second, I didn’t appreciate that I asked for the $150.00 and the sales person started ordering the $250.00 until I had it changed.
If the box spring is not what I was sold I will come back and give 0 stars. Thank you for improving.”
“Emma was awesome! She is the best person to go to. She truly has outstanding customer service. I did not feel pressured. She took the time to help me choose what I was looking for and showed that she really cared. Highly recommend seeing Emma.”
“Mark and Christopher were great. They patiently helped us through the whole process, provided us insight from both personal experience and from know all of the options. We would absolutely come back again”