Red Wing in Newington, CT offers the Ultimate Fit Experience, engineered to get customers into the perfect pair of work boots with a tailored fit system. The store provides a large selection of steel toe and slip-resistant shoes and boots. Services are excellent, with knowledgeable and helpful staff who are informative and not pushy. The business also offers comprehensive after-purchase care, including complimentary oiling and lace replacement, as well as access to minor and major shoe repair. Reviews note that the shoe quality is excellent and costs are very reasonable. While the boots are good, the inserts are described as excellent, especially for those with high arches. Some customers report a great, efficient experience, being in and out quickly. There is mention that boot soles may wear out in about a year, but the store honors its warranties, with one customer receiving a brand new pair under the 12-month warranty when a previous pair began to leak. The overall experience is considered decent to excellent, earning the store strong recommendations.
Manager is awesome!! He was super helpful in making sure I got my kicks rewards for my purchase. Great spot in town!
March 2026
Great customer service even though they did not have the boot in stock they offered to order it for me and gave me the items number and the number of a store in southern ct that might have the boot same day. Great service.
November 2025
Came in recently and worked with an associate named Victoria! Couldn't have received better service! This girl is well seasoned and was an extremely huge help! Happy to continue supporting this business with workers like her!