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January 2024 by John Lally
Tim was very honest and said he didn't want to take a check since the refrigerator seemed to straighten itself out. I wanted him to come over and check it out anyway, but he declined and said that he would call in a week or we should call him if it acted up again. More than fair.
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January 2024 by Reed Gustafson
Great service
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June 2022 by Teresa Murdock
The worst! Tim is a chauvinist, unprofessional, rude, and has no customer service abilities....
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May 2022 by Christopher DelMastro
Finally, someone that shows up and is actually on time. Quality work and will definitely call again if their service is required.
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April 2022 by JESSICA OLANDER
Tim is very responsive and goes above and beyond to fix the issue. He is reasonably priced (Ben Franklin charged me $500 to install a water line!) and does great work. He sets up his appointments and calls when he is on his way.Service: Freezer repair
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February 2022 by David Cassenti
Had an appointment scheduled today (between 8AM and 1PM) and decided to go with a new washer instead. Tim called me at 10:59 and left a message that he would be here soon, and tried again at 11:16. I was in the bathroom and didn’t get to the phone until the 2nd one went to voicemail. When I called him back, he was very rude, claiming he was calling for two hours. I told him that we wanted to cancel the appointment and he started yelling about how unprofessional I was and how come I didn’t answer the phone for two hours.Needless to say, we will never be doing business with him again.For comparison, we had an appointment with A&P Appliance, they gave us a TWO hour time frame, and we’re very professional about things.
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November 2021 by Denise Gaszek
I am truly grateful for Tim Stoddard he saved me today from what was about to be a thanksgiving disaster I had a loaded refrigerator with thanksgiving food and no repair people would call me back and those that did call me back couldn’t come today even though there ad said 24 hour same day emergency. Thank you so much Stoddard and Hebron Appliances for your kindness and saving our thanksgiving much appreciated.Service: Refrigerator repair
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July 2021 by catherine meehan
Tim was kind enough to come over and rescue my oven from a little DIY project gone wrong. He was professional, courteous, and fixed what was wrong in no time. He gave me some important hints and tips regarding my oven which I appreciated. His fee was extremely reasonable and I will call him again if needed.Service: Stove, cooktop & oven repair
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June 2021 by gary pinkham
Tim is always an outstanding and professional person. He is efficient in his work, excellent in pricing parts and labor, and is clean and respectful of your home.Highly recommended!!
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April 2021 by Romar Hafnaoui
Tim was friendly, fast and efficient, had a washer that wouldn’t spin with a loose belt (which was odd because the belt is not supposed to come loose) and Tim fixed it anyway even though my transmission is shot, I should be able to get a few more loads (my laundry and wife’s was becoming a mountain)...anyway: Thank You Tim! Tim also gave me some smart quick tips on how to properly load my washer. Def call Hebron Appliance if you need any help!
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January 2021 by AL Pucino
Excellent and friendly service. Tim is extremely competent and did a fantastic job installing a new gas range in our home. He also answered all of our questions. I would definite use Stoddard & Hebron Appliance again.
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December 2020 by Anthony Alfano
Not once, but twice, did Tim come out to our house on short notice and before a long holiday weekend to diagnose our failing refrigerator and then return to fix it.Professional and courteous as well as detailed in explaining the problem along with the options and his recommendations on how to fix it. Could not ask for better customer service.Would highly recommend.
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August 2020 by Rita Nadolny Lomasney
Tim Stoddard has been servicing our appliances for over 25 years. He's honest and reliable and will give you the most cost effective solution to any issue. We have also purchased appliances from him and trust his judgement on what to buy to minimize future problems
