Berkshire Hearth & Home is a family-owned business that specializes in the sale, installation, and service of high-quality wood, pellet, and gas products, as well as accessories like pizza ovens and various grills. Their selection includes products from top manufacturers in North America and Europe. Customers appreciate their competitive pricing, excellent customer service, and quick turnaround times, with installations often completed within a week. The team is known for their responsiveness, talented work, and ability to handle complex projects, such as replacing electric fireplaces and demo work. While the business is a popular spot for pellet and fireplace products, customers are advised to call ahead due to occasional changes in hours and limited updates on online listings. Overall, Berkshire Hearth & Home is highly recommended for those seeking quality, service, and fast installation.
Scott is personable, professional, and upfront about pricing, features, and value.
April 2026
Family run shop. I combed through reviews in CT and NY, and Berkshire has top reviews for sales AND support after the installation. Friendly, knowledgeable. They answered my many questions (get a cat or a non-cat stove? etc.). Delivered earlier than expected. Very happy with our Pacific Energy Neo 2.5.
February 2025
After researching 4 other insert companies in the area, it was clear Berkshire Hearth and Home had the best products, pricing AND customer service. Plus, they had the fastest turn around for installation. We had our wood insert installed and working in a week of ordering. Would recommend to anyone looking to upgrade their... read full comment
