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January 2024 by Bklyn Tich
Update to my review. I was not late. You were. Additionally… Reread your comments. You’re very unprofessional and nasty. Why would anyone want to visit your “spa” ? To get aggravated and fight with you online?? Case and point. Anything with the word Spa in the name should have a positive and loving experience. Not a nasty comment after you were late, probably in traffic from Queens. I’m glad I went somewhere else so that you didn’t take your anger and aggression out on me during the service and then bang me out on pricing. Word to the wise for anyone who is planning on visiting your shop…in my experience the owner was so nasty to me and I won’t be returning. See below for my first original post and the example of his arrogant response. Feel free to post your recording of you calling me honey and being nasty. Also the recording of you pulling in as we were waiting in the lot since 9:30 and even went up to your shop window, which had an “open” sign posted.——————Original post:Called yesterday to schedule an appointment for today at 9:30. I was only asked my name and not told that the shop opens at 10 am. No big deal, my friend and I had breakfast next door. At 9:35ish we decided to go get a quick coffee. As we pulled out, we watched the workers and the white van that they arrived in, pull into the spot. My friend and I figured they would need time to get settled before they open at 10 am. Again we didn’t realize they opened at 10 am. Once we pulled out, I received a hostile and nasty phone call. The owner said “when are you coming? We open at 10 am honey…you spoke to ME yesterday. We open at 10“ I asked “do you not want me to return? I’m just going to get coffee I’ll be right back”. If he opens at 10 and it isn’t even 10 yet…why is he now in a hurry to have me return? After asking him why he was yelling at me he said “you know what, yeah don’t come back”. Who speaks to customers like that? It’s not my fault you’re traveling all the way from NY in traffic and you’re mad. I won’t be back and there are plenty of better rated salons in Newtown. Read the other terrible reviews. They’re right on point in terms of my experience. I’m assuming I spoke to Kevin, the owner as he calls everyone “Honey” in a nasty condescending manner.
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December 2023 by 71dusty1
The owner/ manager was very rude, condescending and arrogant if ask a simple question, don’t recommend this establishment and will not go back.
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December 2023 by Craigs List
Nothing was less than Purrfect ?⬛ !!!Thank you kindly :- )
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December 2023 by Bklyn Jon
In my opinion i am leaving a nasty review because you were nasty to my wife you were late i was sitting there when she called and made the 930am appointment with you on the phone kevin (You were on speaker and thats how i know your name ) And then you have the nerve to call my wife honey Women beware stay away
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November 2023 by Tammy Card
Kevin and Blue Nail Spa is the best nail salon I have ever been to. I've been coming here for many years. Always professional and friendly. Kevin does nails, especially gel manicures, that last weeks! I bring designs and Kevin always says he can do the design, no matter how complex and no matter how busy the salon is. Complimentary back massage is the best. Pedicures are also spot on! Highly recommend coming here. This is a professional business and Kevin is the best!!!
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October 2023 by Lucin Christina
Although there were many malicious reviews, after seeing their nail works, they were all very professional and beautiful. I decided to give them a try. Unexpectedly, I was very satisfied with my manicure and design. It was just what I wanted, everything. The staff are very kind, friendly, and enthusiastic. They helped me choose colors and nail art designs very patiently. I think I will definitely come back here next time to continue getting my nails done. I like it very much. I highly recommend everyone to ignore some bad reviews. , come and give it a try, because the manicure here is really professional and the back massage is also very good!Services: Foot massages
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October 2023 by Skylee Cartagena
An actual scam, they wouldn't stop giving me massages, didn't even tell me it cost 10 dollars for 10 minutes until after the fact. The manicure wasn't even that good, and it just felt like they did NOT CARE, and their only intention was to scam the hell out of you. Don't come here, you'll waste a lot of money for the most miniscule things.
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August 2023 by Sia Roci
First time here! Definitely will be back. My Nail tech Momo was very polite. Did a great job on my brittle nails. Ty MomoServices: Nail polish changes
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May 2023 by david kaczynski
This is the worst customer service I have seen in my entire life. I was overcharged and explained why and the guy gave me an attitude right away. He decided to argue with me and make me feel bad about questioning the charge. On top of that, once the massage was over, I didn’t even get a chance to get dressed and he was asking me and my masseuse if I tipped or not. So on top of being overcharged they tried to scam me out of more money. I of course left a $20 tip like I always do but will never step foot in this establishment again. First and last time here. Do not go here for spa services.Service: Spa services
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May 2023 by Mary Jones
Kevin, the owner of Blue Nail Spa, is the WORST! He is so rude ? . and disrespectful. I came for a 5pm appointment, and he refused to provide me with service when I called him out on his behavior.A nail spa for relaxation and not for aggravation! I came to utilize a gift card. He is SCAM! .
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March 2023 by Victoria Kroha
Got a fill here Saturday, I decided to try them, never been before, came in with a full set from 3+ weeks ago, all nails where on and no chips from my prior place (in other words no nails needed to be replaced, just a simple acrylic fill and paint). I was charged $72, for a fill! They said it was because of my “design” which you can see is a French design, he said $40 for fill, $25 for “design”. I paid and tipped with no complaints because I liked them and if that’s their price then fine. By the following Monday (9 days old) 3 of my nails were very badly chipped, I went in Monday to get them fixed, the lady was super nice and fixed them, but 2 days later 2 more nails chip (one was from original date but the other was one she had just fixed Monday- see in pic). I will never go back there, so expensive/I felt overcharged and their polish doesn’t stay on.Services: Acrylic nails
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March 2023 by Whitney LeMoine
It was the worst pedicure I’ve ever had in my life!!! Usually they pull out a menu and never asked what kind of pedicure I wanted the girl Nancy was very rude and didnt say anything to me she didn’t ask if I wanted my callous’s done which I did she just left me sitting with wet nails now I have to go somewhere else and pay double to get it done correctly stay away!!! When I told them how dissatisfied I was they didnt offer anything to make it right just stared at me keep your hard earned money don’t waste it here she couldn’t even give the back rub that supposed to be complimentary or take the paper from my toes horrible I wish I could get a refundService: Pedicure
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February 2023 by Kate Huizinga
I went here to use the pedicure Groupon. I was a little scared after reading the reviews but they were amazing! Very friendly staff and excellent service. The massage was great too! Will definitely be going back. Thank you, Blue Nails!Services: Manicure
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December 2022 by Neda DeLuca
So relaxing!!! I used the Groupon. Super easy. I LOVE this placeService: Pedicure
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December 2022 by Kimberly Clemens
I found Blue Nail Spa on Groupon, where I honestly feel like there are more reliable reviews to read through. In my opinion, customer service was pleasant. I purchased a massage and happened to make an appointment the same day which was great.Cici the masseuse met me in the nail salon where I paid and then took me next door to the massage area. The atmosphere was nice - dim lighting and peaceful music playing making it perfect to relax. My massage was amazing too, she applied strong pressure as I had asked and really dug in to my knots. The scent of the oil also happened to be one of my favorite floral scents. She was incredibly friendly and sweet escorting me in and out of the room as well.I only have one thing to note, which was the curtains for the room didn’t fully close by a few inches. But, it’s dim in there, you have a blanket covering you, and no one was really walking by anyway.If paying with credit card, there’s a $20 minimum, so if you did purchase the Groupon just bring cash to tip.