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May 2024 by James Christos
Long lines, medications rarely in stock, and they hang up on you when you are on hold if they answer the phone at all.
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April 2024 by Cat James
Save yourself time and headache and get all of your prescriptions sent to wallgreens instead. It's super close by and I haven't had any problems with it since switching. CVS used to be great but they are so insanely understaffed I genuinely don't know how they are even in business still. I feel horrible for the few people still working there, desperately trying to keep a sinking ship afloat.
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April 2024 by Kristin Douglas
There's one young male employee with shoulder length hair at this location that has been rude multiple times when I've come to this store. Today I was there with my kids and I stepped into the next isle for maybe 10 seconds, in which time my daughters must've quickly went around to see where I was. He scolded them and when I came back around, he said "ma'am, they're running through the isles and we can't have that," like he was watching us and waiting for something to complain about. They weren't running or misbehaving at all the entire time I was with them. They weren't going to any other isles. I literally hound them. We left right away and she cried on the drive home, saying "I wasn't really running, though." He obviously doesn't like kids, I've gotten this vibe every time I've gone and he's working. I'm not going to shop here anymore.
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January 2024 by Sugar O.
Absolutely the rudest, most condescending staff around. I understand that they need more help, that is not an excuse to be nasty and take it out on me.
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January 2024 by William Wachowski
The most inefficient pharmacy I’ve ever seen. Long lines and one register open. 45 minute wait at drive through. No apology for the wait or acknowledgement of wasting the customers time when they finally get to you. Short staffed or not, it’s no way to treat customers. I will not be going back.
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January 2024 by Mark Hazel
They are at rock bottom! They won't answer the phone and the Manager is the rudest person I have ever met!
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January 2024 by Greg Crowley
Spent over an hour and 20 mins on hold to speak to a pharmacist before I eventually hung up and transferred my scripts elsewhere. Auto refill had kicked in on on Jan 2 (today is Jan 5), the CVS app and automated phone message still shows the status as “processing”. I found out last time they don’t actually fill the auto refill prescription until you (I would say call but) go in person wait for 30+ mins to tell them “yes, I do indeed need my prescription refilled” and then wait another 30+ mins for it to be filled. Sadly, this is not a one off, it’s been this way for months.
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January 2024 by David Clemen
Do not use this pharmacy if you have any other option. ALWAYS a long wait no matter the time of day. They are understaffed and the staff they do have is a disaster. Multiple times have been told prescription ready then not. Come back in 30 minutes and still not ready. Etc.. CVS should be ashamed of themselves for letting this dumpster fire exist.
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January 2024 by A
Great customer service. I dropped off 2 packages during the busy holiday rush. The staff was great, he stopped what he was doing to assist me and scan for the drop off. Packages were delivered about 3 days later! They are a UPS drop off location so very convenient.
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January 2024 by Zoltan
This CVS is a DUMPSTER FIRE!UTTERLY RIDICULOUS! I had to wait in line with 15 people ahead of me and NO drive up service. The claim is that there isn't enough staff. The answer is that there would be if they offered the proper financial incentive. CVS has ramped up services with vaccinations but not the staff to handle the added work. In the meantime, Marshalls, TJ Maxx and Home Goods all have plenty of people behind the registers to service a very big line of customers. CVS should be ashamed of the garbage service they offer. They are very obviously a PROFIT driven corporation with no care for their staff or the customer (yeah that's YOU). DISGUSTING!
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January 2024 by Mark Fintz
This has been my pharmacy for ten plus years.Their service has become awful. Understaffed, scripts filled late, not enough check out staff. Waited on a line in the store of 30 people to pick up the scripts. CVS is owned by Aetna and Caremark. So don’t blame it on staffing, they have the money. Time to replace the store manager, regional director and bring in real service professionals.
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January 2024 by Kristin Fuller
Probably the worst pharmacy on earth. They've always been terrible but somehow still manage to get even worse each year.As it stands now, when you receive the text from pharmacy to say your prescription is ready, it means nothing.You will stand in a 45min - 1 hour line, only to be told your prescription has not been filled (despite the text you received!) and that you now need to wait another 30-40 min until your name is called, if it's called at all. When they do announce your name on loudspeaker, you'll then need to awkwardly cut the other line, since there are not any pharmacy techs attending to the growing crowd of folks who's prescriptions are now ready.Apparently they are short staffed, yet seem to have a very full (but clearly disorganized) team every time I'm there. I imagine this isn't a very desirable work environment so it makes sense nobody wants to work there.
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January 2024 by Marina Escobar
Being understaffed is no excuse to wait for days for antibiotics after dropping off prescription and told “not ready yet”….only to be told days later “we don’t have anything under that name.” Drive thru closed and no calls answered, line inside 30 people. Took the advice of my Dr and headed to Big Y Bethel Pharmacy. Received antibiotic in 15 mins after Dr called it in. CVS you can do better for your customers and your staff who are also frustrated.
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January 2024 by Brian Hartgraves
As a pharmacy, you really have just one job, pass out prescriptions. You’re doing a pretty poor job of it. The drive through is closed and the inside line is like 30 deep. I’m grateful I don’t have a life threatening need for my medicine.
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January 2024 by Jake Danziger
This location is consistently understaffed. The wait time for a pickup on the last 2 visits has been 30 minutes plus. And forget about making a vaccine appointment at this location. They also do not answer their phone. Too bad, I’ve been using this location for years.
