April 2019 by missy j (filamgrl)
Looks like im the first to write a review..its a training service for in home dialysis and they teach you for 1 week.well in the beginning, service was great. Carol and joanne were our trainers and they taught us what we needed to know by sjowing us video, explaining things, and going it over and had us try it on our own. Then they setup the equipment at our house: cord from machine leading to or connecting to sink in bathroom to drain the water. They even came to our house to train us and observe us but when my mom realized she cant handle it when one day, my dad whos going through dialysis, , he was having chest pains during treatment.So we discontinued treatment at home and decided to do it at dialysis center but different location which is closer to us. So they took all equipment back and boxes boxes of saline solution except for the cord leading from machine which is in my parents room leading to bathroom. We mentioned to them about cord called them bumch of times but never came or said they are in our area but never came. I think itd bunch of lies.Now that we not doing treatment at home, its like they ditched us. At least be professional about it and take care of the cord. They installed they should remove it. One of them told my mom , "you are on your own now" .. you dont say that to patients. Its been 2-3 months now, cord is still in our house. Now we have to pay extra to call technician or someone to get rid of this cord.
