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“Normally, I don’t bother with these sort of things, but I want to point out how one special individual can make a huge difference in customer satisfaction. Today I was helped by Simon Garcia at the Newtown store. This young man went out of his way to help me resolve a perplexing problem and I just want to say to his managers. What a credit he is to your organization.”
“Niko was wonderful at helping me with my watch set up seeing as I was having so many issues. He didnt give up and eventually figured out the issue. I would definitely recommend him to everyone!!”
“Great experience! This is my 2nd time in this store. 1st to upgrade phones, 2nd was yesterday 12/5 to have a screen protector replaced & to purchase the WiFi service. Valentina was great. She was extremely courteous & knowledgeable throughout the process.”
“I was very happy to have Gil help me at Verizon on Federal Rd in Danbury, Ct. I was purchasing a new phone and he was very patient with me. He answered my questions, was able to transfer everything from my old phone to my new one. I was very pleased.
Highly recommend him.
Thank you so much Gil. ?”
“I had an excellent experience at this T-Mobile store. The staff were incredibly friendly, helpful, and made the entire process quick and easy. Their fast service and positive attitude really stood out. I highly recommend this location to anyone looking for great customer care and reliable support”
“Excellent service provided by Victor today! He is professional, patient, friendly, and very knowledgeable! I made a huge mistake switching providers and he got me hooked back up with T-Mobile quickly and efficiently! Super grateful for him and for T-Mobile!”
“I was fortunate enough to get Angel Acosta to wait on me to get a new phone and to get a watch phone. The patient that this man had to set me up with both was amazing if I had to encounter this with anyone else I probably would’ve said, forget it, and given up and gone without both. This took a week to get set up due to Apple changing my password. I didn’t understand everything but he was patient enough to go through all this for me. This young man would Be an asset to any Job he put his mind to you are very fortunate to have him in your Brookfield office. I would refer him and this office with Austin as his assistant to help one of my friends I’m sending my daughter in to update her. Her phone too can’t say enough for the gentleman he was and how professional he To handle Everything.
Thankful For his knowledge in his professionalism. A. Bennett”
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“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”