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September 2023 by Lesley Pearson
Love this place but the customer service here is not too good. Also, there is no benefit to joining their point system. Been going there for 3 years and I still have had no discounts
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June 2023 by James R.
I called ahead asking for salt which I was told they had, but when arriving to the store they had no inventory and did not sell what I was looking for. This has happened to me several times. I try to shop at smaller chain stores opposed to giant corporate entities like amazon or Home Depot, but tractor supply does not really hold up as far as the small town customer service environment. Prices are also higher then other stores... I suppose it beats driving 15 minutes to Trumbull or 20 to Danbury, but I don't think this Tractor Supply is a great store.
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May 2023 by Michelle D'amico
I love this store! They always have everything I need for my pets, gardening, clothing, and more! The employees are wonderful! Joy the lady manager is very kind and helpful! She always goes above and beyond!
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May 2023 by Ed Costa
I go to tractor supply a lot, almost everyday. It is my favorite store. They have about everything you could need . However what makes this store the best place to go is Joy and Carl. They are both always quick to help with whatever you need, always greet you with smiling faces and are ready to answer any questions no matter how d*** of a question it seems to be. Both Joy and Carl have helped me many times and when I'm in the store they always make it a good experience. I've never experienced such impeccable customer service anywhere else and they are the reason myself and many others keep coming back.
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May 2023 by Mikie D DiBi
I love going to this store always friendly and helpful ?
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October 2022 by John L.
Love this store. I go there for all my feed supplies to feed water fowl, birds, and deer. They've got everything I need and at a reasonable price.
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August 2022 by Debbie Lynch
The BEST customer service experience around! I drive 15 minutes out of my way to go here specifically to see the staff at this location.
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July 2022 by Shemika Campbell
Love it here store guy tht help us was so nice is name is Rayan nice guy overall the store is good
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June 2022 by Christopher Gallo
Garbage store. No one to help you except the cashier so you have to wait in line to find a product then wait in line again to pay for it. Store is set up different from the rest. Tractor oil filters in 4 different areas is absolutely pathetic. If you aren’t going to staff stores Atleast put location of product in app and on website. You have to have bin locations to properly do inventory, why can’t that information be relayed to the site it’s not like this is something new to websites. And it took over 20 mins to contact customer care about the issue so I’m sure case # TSC 0212938 is pointless
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April 2022 by Jim D.
I don't own a tractor, but I own a charcoal grill. And that charcoal grill needs cleaning. So in a way it's kind of like a tractor, right? Anyway, I needed a brush to clean my grill. And this place had like ten different brushes. Brushes with one scrubbing head. Brushes with three scrubbing heads. Long handles, short handles, nylon, metal, you name it. I didn't see a single tractor, but I had my fill at the grill section.
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February 2022 by George Godo
Love this store everyone is helpful! Easy in and out quiet store !
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January 2022 by Kate Bartholomew
This is a great location. Always well stocked and the staff are ready to help whenever needed. Today, I met Jim at the checkout. He was so kind, courteous and helpful. I enjoyed speaking with him, and appreciated that he was sure to pull my name up in the system while ringing up my purchase. Jim is truly an asset to the company. We need more kindness in the world, and Jim is filled with it for sure. Thank you, Jim!
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January 2022 by Jim Stiles
I love the product mix in this store but this one is very poorly managed. The spray paint isle has been empty for several months. Messy isles, NO ONE ever around to answer a question. Mostly annoying is that management needs to replace or upgrade the checkout computers. The past times I have been in a HUGE line forms because the machines are going down or giving the checkout staff a hard time. No need for this, I feel bad for the employees. The owner needs to step up and address this. How this store ever got a 4.4 Google rating is beyond me.
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October 2021 by SgtFlyer
Cluttered aisles, generally disorganized, untidy.I have really tried to like this store since it's location is very convenient for me. It offers (when in stock) many items that I need while working around my property and shop. But the place is such a mess that it is really hard to love. Add to that "management" that is usually not customer friendly despite cashiers and clerks who go out of their way to try to help.Out of stock items leave empty bins in every aisle while stacks of unsold merchandise are piled up all over the store. This place would be much more pleasant to shop if only the inventory were controled and maintained. Staffing shortages seem to persist and result in occasional long waits at the register and little available help in the aisles.There are always blocked aisles with ladders or carts or boxes or overstock. Shelf prices rarely reflect the price at the register... in fact they are rarely placed near the correct item. Finding the price for an item is too often a guessing game. The store seems to suffer from a lack of organization and leadership. It's as if most of the crew is bailing as fast as they can but the captain is passed out at the wheel.
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September 2021 by Fly Meet
Will did a phenomenal job helping me and my nervous dog mylo that didn't want to go to the dog wash. He offered to check us out away from normal checkout and even brought our refund from our unused dog wash to the car! If I could give him 6 stars I would! Thank you for going above and beyond for us ??