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February 2024 by Michael Savage
I repeated asked them to change the address they sent my items for a week before they sent them. They never acknowledged my request and still sent them to the wrong address. It will be a long time until I finally receive the items which were auctioned on ebay.
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February 2024 by nick bengtson
Local to me tackle shop, great family great people. Very reputable in Connecticut and new england.. 5 stars
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February 2024 by Bobby Windham
Great ? value and very quick delivery! Highly recommended
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February 2024 by Mike Patz
The reel was in very good shape
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February 2024 by Rodney Caughman
Great product & Great service! Top notch seller!
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January 2024 by Doug K.
LOST A $$400 DOLLAR REEL SENT IN FOR SERVICE AND WONT MAKE RIGHT BY IT This place has the absolute worst service I have ever dealt with!!!! Sent a reel in for service almost 10 months ago. Did not receive one single phone call to update me on the status of the repair. I recently called a few times over the past few weeks, they are telling me they lost or "misplaced the reel" brush me off the phone and tell me they will call back and never do. Now I'm out a 400 dollar reel and they won't make right by it, save yourself the trouble and don't have any dealings with this place. I'm still trying to figure out a way to get my reel back or be compensated for it....still filling out all of the paperwork
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November 2023 by Chase Hirsch
Good fishing supplies but you should order a month in advance good nice workers just very slow ordered some fluke rigs that took over a month to get in
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September 2023 by Matt Tooker
First class in every way. Their inventory will make your head explode, they have everything. What’s better, they have local knowledge and are willing to share it. Spot on recommendations for what you really need. They do not upsell you just for the hell of it. Made me a custom rod and it is fantastic. Highly recommend.
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September 2023 by Cody Madore
The guys inside were super helpful and I was surprised with the deals they had inside. I went for a couple hooks I walked out with a new pole. I went back again for live bait and everytime the guys were nice and they had what I needed and more. Great spot ?
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August 2023 by Jen Bet
These guys are incredible!!! They are knowledgeable, professional yet are so down to earth and willing to actually help you succeed at catching fish!!! We don't go to anyone else anymore!!! The dog was waiting for Daddy to leave the tackle shop!!!
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July 2023 by michael rivette
Sent in a Shimano reel for service. There were problems with getting parts from Shimano USA, Kyle really went to bat for me. The communication was excellent. Very pleased with the work. I will use them for future needs.
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June 2023 by DrCHPete
The place is unbelievable. First time there. I've never been in a tackle shop so complete. And the help / advice was the best I've ever experienced. Some places make you feel like you're bothering them when you have questions, not these guys. I witnessed a woman of advanced age shopping for a rod and reel for a family member and the employee gave her all the time and advice imaginable. Outstanding. I'm a customer for life.
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June 2023 by Nick Lupi
I ordered a pole for my dad for Father's day from this store. When it came in, I noticed they sent the wrong pole. People make mistakes so I wasn't too upset about it. I called J&B tackle and informed them of the mistake in which they took down my contact information so they could provide me with a resolution. I called back 6 hours later and still no resolution. Their response was that they would call me before they close for the day. It's been over 2 days and still no response from them. I gave them the opportunity to fix their mistake and that was not fulfilled. I'm returning their product and taking my business elsewhere.
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May 2023 by Michael J
J & B's has some employees that really enjoy teaching others about fishing. Great store.
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March 2023 by Howard Rosenberg
Good people. Khoi is extremely knowledgeable and a pleasure to do business with. Howard