-
February 2024 by Paula Gonzalez
Drove an hour out here to see a car, plus the 5 star reviews. I was not disappointed! Awesome service from team Thomas, Daelon, Jason and Juan. Thank you so much!
-
February 2024 by Nick F
My second purchase with Monaco Ford, both of their locations were great to work with. Upfront no pressure buying experience. Everything was ready for me when I arrived to the dealership, and was in and out with my new Bronco Sport in an hour. Thank you!
-
February 2024 by Frank K Wanstall
Great dealership ! We are very happy with our 2024 Ford Bronco.. John was a pleasure to work with as were all the staff..We highly recommend Monaco Ford for your next purchase. From start to finish , you will not be disappointed...
-
February 2024 by Chris
Great place to buy a car or truck. Jacob was great when we first came in looking to purchase a Ford Maverick, and Juan was very helpful in explaining how everything worked when we came in to pick up our first hybrid vehicle. We love our hybrid Ford Maverick!
-
January 2024 by Graham Dudley
The staff at Monaco Ford of Niantic is extremely friendly, knowledgable, and a pleasure to do business with! I've purchased many vehicles over the years, and im happy to say this was the most pleasurable experience to date. Highly recommend!
-
January 2024 by Matt Comeau
Pleasant place, friendly staff, and well kept!
-
December 2023 by David P
Worst experience especially with their internet sales manager Michael S. Broadcasted my credit report without approval as I'm picky about my credit and unnecessary inquiries that stay on for 2 yrs. Then they sold the vehicle from under me and never returned a call or text. They do not care about your credit and have zero integrity.
-
December 2023 by Advanced Multimedicine
These guys took my credit application, then sold the Raptor from under me. They blew me off and I even referred a buddy of mine who also submitted an application. M.Sawyer of Monaco ford and whomever else I was dealing with are s-bags and It will be my mission to plummet their stars to 1 everywhere via an assigned staff member. Do not submit an application with all your credit data to these con artists.
-
November 2023 by Norman W. Wallace
Excellent, friendly service. I had to abandon my vehicle 600 miles from home. Monaco service advisor kept me informed on the status of repairs & never hesitated to be courteous & responsive to my needs.
-
November 2023 by Carla (Carla)
When I bought my car at Monaco Ford I immediately felt like I found a pIace i can trust. I have been bringing my car there for routine maintenance ever since and am always impressed with the service from beginning to end. I am so grateful for everyone at Monaco Ford. I highly recommend them.
-
October 2023 by Dawn Chacho
I have seen the name change several times at this business but never have i seen such overload increase on labor and parts, parts especially, their mechanics are very good but the service side has gotten out of control with the extreme increase in parts . For a recent part that cost at most $67.00 at any parts store was $197.00 at monaco, they say it is because its warrantied, well the parts stores are warrantied as well if the part does not work. Soo what is their excuse? and they charge a misc. charge for rags ,etc. at the time of repair ? Isn't that included in your labor fee? I have never heard of such a thing. What a rip off.$400.00 in total to replace a windshield wiper switch.
-
October 2023 by Melissa Hoyland
Great dealership. Had an excellent experience. Jacob did a fantastic job explaining all the wonderful features my new vehicle has. Daelon & James were all great to work with as well. Everyone was super welcoming and friendly! The whole process of buying a new vehicle was a 10/10. I love my 2021 Ford Explorer!
-
October 2023 by Tim Murphy
Buying a 2018 Chevy Colorado to replace my 2006 F-150 was an easy and pleasant experience with Product Specialist Juan Ospina and Business Manager Jay Olsen -- accomplished in a week, including 2 vehicle add-ons which I requested and they managed. I will continue to take the Colorado to Monaco for service, as I have done for years with the great help of Service Advisor Hank Green.
-
August 2023 by Jacob Pope
Bought my truck at whaling city because they had what I needed, but will always go to Monaco for service. Every time the service writers are kind, helpful, and welcoming. They’re wonderful to work with and would recommend there service department to anybody who asks
-
August 2023 by Eric
Purchased a 2019 F150 with a problem the service department does not know how to fix. Gave the service manager a video showing the problem. Driveshaft spins and clunks very loud at startup, warm engine especially. He said he would get a hold of the Ford rep (I guess) and show him the video. Well its going on THREE months now, have not heard anything yet. Maybe its time to email Ford directly because obviously Monaco Ford does not care about my problem.Ford build it, they should know how to fix it. The issue is all over the internet but Monaco (supposedly) never heard about this problem.
